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SDI SD0-401 Exam - Topic 1 Question 131 Discussion

What is a best practice for helping a customer who feels inconvenienced?
B) Apologise for any poor service the customer received.
A) Allocate the blame appropriately.
C) Escalate the call to your supervisor.
D) Pass the call to a technical specialist.

SDI SD0-401 Exam - Topic 1 Question 131 Discussion

Actual exam question for SDI's SD0-401 exam
Question #: 131
Topic #: 1
[All SD0-401 Questions]

What is a best practice for helping a customer who feels inconvenienced?

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Suggested Answer: B

by Sol at Aug 16, 2026, 06:54 AM

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