Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

SDI SD0-401 Exam - Topic 1 Question 11 Discussion

There are many potential barriers to communication in the Service Desk. Which is one of the barriers you may experience?
A) Your customer accent.
B) Your customer location.
C) Your handset.
D) Your headset.

SDI SD0-401 Exam - Topic 1 Question 11 Discussion

Actual exam question for SDI's SD0-401 exam
Question #: 11
Topic #: 1
[All SD0-401 Questions]

There are many potential barriers to communication in the Service Desk. Which is one of the barriers you may experience?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Keneth at May 05, 2022, 10:37 AM

Limited Time Offer

25%

Off

Get Premium SD0-401 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Beckie
9 months ago
Agreed, but I feel like it depends on the situation.
upvoted 0 times
...
Yuette
9 months ago
Wait, are accents really that big of a deal?
upvoted 0 times
...
Eric
9 months ago
Your headset can totally mess up communication too!
upvoted 0 times
...
Carma
9 months ago
I think location matters more, honestly.
upvoted 0 times
...
Dustin
9 months ago
Definitely the customer accent can be tricky sometimes.
upvoted 0 times
...
Fanny
10 months ago
I feel like the headset could be an issue, but I’m leaning more towards the customer’s accent being a bigger barrier.
upvoted 0 times
...
Blair
10 months ago
I practiced a question similar to this, and I think the handset can cause problems too, like poor sound quality.
upvoted 0 times
...
Tomoko
10 months ago
I remember we talked about how accents can really affect understanding during calls, so I think option A might be a barrier.
upvoted 0 times
...
Arleen
10 months ago
I’m not sure, but I think customer location could also play a role, especially if they’re in a different time zone or have connectivity issues.
upvoted 0 times
...
Cordelia
10 months ago
I'm pretty confident I know how to approach this. Capability analysis requires a large enough sample size to be statistically valid, so I'll need to make sure I have that.
upvoted 0 times
...
Wilburn
10 months ago
This seems like a straightforward probability problem. I'll need to think through the likelihood of finding at least one defect in a sample of 30 items given the 0.2% defect rate.
upvoted 0 times
...
Charlena
10 months ago
I'm a bit confused on this one. I know the E bit has something to do with external routes, but I'm not sure how that relates to the different OSPF area types. I'll need to review my notes on that.
upvoted 0 times
...
Edda
10 months ago
Okay, let's see. SSO, on-premises directory, and RBAC - that sounds like a hybrid cloud model would be the best fit.
upvoted 0 times
...

Save Cancel