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SDI Exam SD0-302 Topic 3 Question 97 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 97
Topic #: 3
[All SD0-302 Questions]

You have a new member of staff starting on the Service Desk and you are planning to spend some

time mentoring them. Which option best describes the first step you should take in this process?

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Suggested Answer: C

by Jose at Sep 12, 2024, 08:27 PM

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Mee
10 months ago
This is a no-brainer - C is the only logical choice. You can't mentor someone effectively without first evaluating their abilities and commitment.
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Ahmed
10 months ago
D all the way! Training and development is key to setting up the new hire for success. Gotta invest in that from the start.
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Felicia
9 months ago
C) Assess the employees abilities, competencies and commitment level
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Kendra
9 months ago
B) Define your mentoring plan for the staff member
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Adell
10 months ago
A) Review individual analyst KPIs
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Ardella
10 months ago
Hmm, I'm torn between B and C. Ultimately, you need both a solid mentoring plan and a good understanding of the employee's skills and mindset.
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Kati
10 months ago
You're right, we need both a mentoring plan and a good understanding of the employee's skills and mindset.
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Jenelle
10 months ago
Yes, but it's also important to assess the employee's abilities, competencies, and commitment level.
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Aliza
10 months ago
I think you should start by defining your mentoring plan for the staff member.
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Shayne
11 months ago
I think preparing a training and development plan (option D) should come after assessing the employee's abilities. So, C) Assess the employees abilities, competencies and commitment level is the best first step.
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Britt
11 months ago
I'd say B is the way to go. You need to have a clear plan in place before you start mentoring. Winging it is a recipe for disaster.
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Cortney
10 months ago
True, understanding their strengths and areas for development is key to creating an effective mentoring plan.
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Kimbery
10 months ago
I think assessing the employee's abilities and commitment level is crucial too.
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Geraldine
10 months ago
Definitely, it sets the foundation for a productive mentoring relationship.
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Pearly
10 months ago
I agree, having a clear plan is essential for successful mentoring.
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Izetta
11 months ago
I agree with Aliza. It's important to understand where the new staff member is at before creating a mentoring plan.
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Aliza
11 months ago
I think the first step should be C) Assess the employees abilities, competencies and commitment level.
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Asha
11 months ago
C definitely seems like the best approach. Gotta understand the new hire's strengths and weaknesses before you can create an effective mentoring plan.
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Lavera
10 months ago
It's all about setting them up for success from the start.
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Elroy
10 months ago
Once you know where they stand, you can tailor your mentoring plan to help them succeed.
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Georgiann
10 months ago
I agree, assessing their abilities and commitment level is crucial for effective mentoring.
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