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SDI SD0-302 Exam

Certification Provider: SDI
Exam Name: Service Desk Manager Qualification
Duration: 90 Minutes
Number of questions in our database: 231
Exam Version: Apr. 19, 2024
SD0-302 Exam Official Topics:
  • Topic 1: Leadership and Management
  • Topic 2: Promoting Service Desk
  • Topic 3: Essential Management Skill
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Free SDI SD0-302 Exam Actual Questions

The questions for SD0-302 were last updated On Apr. 19, 2024

Question #1

Of the options listed, which is a common cause of stress often seen in the Service Desk environment?

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Correct Answer: B

Question #2

How could you demonstrate that you are maintaining a balanced and positive outlook?

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Correct Answer: B

Question #3

Which of these options is a suitable technique for dealing with stress?

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Correct Answer: A

Question #4

In relation to Human Resource and Team Development, which option best describes the types of

planning you should consider?

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Correct Answer: B

Question #5

Which of these would be the most valid definition of stress?

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Correct Answer: B


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