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SDI Exam SD0-302 Topic 3 Question 77 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 77
Topic #: 3
[All SD0-302 Questions]

You have been informed that a company merger is planned which will potentially increase the number

of supported users by 15 percent. Why is it important for you to understand the commercial management

of the Service Desk?

Show Suggested Answer Hide Answer
Suggested Answer: B

Contribute your Thoughts:

Haydee
1 months ago
This is a tough one, but I think Option B is the way to go. Understanding the commercial impact is crucial, especially with a 15% increase in users. We don't want the Service Desk to turn into a black hole of never-ending tickets, am I right? *wink wink*
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Novella
14 days ago
Option B) To determine the impact of proposed services on the IT organisation
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Tabetha
1 months ago
Hmm, I'm leaning towards Option A. Reducing costs is always a priority, especially in a merger situation. Maybe we can outsource the Service Desk to a cheaper country and pocket the savings. Just kidding, of course. Or am I?
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Dierdre
4 days ago
User 3: Dierdre: But we also need to consider the impact on the IT organisation.
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Markus
12 days ago
User 2: Markus: Yeah, outsourcing the Service Desk could be a good way to save money.
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Catarina
19 days ago
User 1: I agree, reducing costs is definitely important in a merger situation.
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Alise
2 months ago
I'm not sure, but I think Option D might be the best choice. Keeping the Service Desk staff happy and motivated could be key to handling the merger smoothly. After all, they'll be the ones dealing with the angry users when the system goes down. Gotta keep morale high!
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Laurena
2 months ago
A) To reduce Service Desk costs for the new business situation
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Tashia
2 months ago
I agree with Marge. Option B is the way to go. Gotta make sure the IT department is ready to handle the increased workload. Don't want the Service Desk to collapse under the weight of all those new users, right?
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Leota
2 months ago
I believe it's also important to determine the impact of proposed services on the IT organisation.
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Marsha
2 months ago
I agree with Jade, reducing costs is crucial for the new business situation.
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Jade
2 months ago
I think understanding commercial management is important to reduce costs.
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Marge
2 months ago
Option B is the correct answer here. Understanding the commercial management of the Service Desk is crucial to determine the impact of the proposed services on the IT organization, which is essential given the planned merger and increased user base.
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Fidelia
29 days ago
User 2: Yeah, understanding the impact of the proposed services on the IT organization is key.
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Antonio
1 months ago
User 1: I think option B is the best choice.
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Rolland
1 months ago
User 2: I agree, it's important to know how the proposed services will affect the IT organization.
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Fatima
2 months ago
User 1: I think option B is the best choice.
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