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SDI Exam SD0-302 Topic 3 Question 66 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 66
Topic #: 3
[All SD0-302 Questions]

As a Service Desk Manager, which option best describes one of your key obligations?

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Suggested Answer: A

by Benton at Feb 27, 2023, 04:41 PM

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Gerald
25 days ago
Hmm, Option D sounds tempting, but I'm pretty sure the correct answer is C. Aligning with the organization's goals is where it's at for a Service Desk Manager.
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Derrick
27 days ago
Option C for sure! Gotta keep that Service Desk in sync with the big picture. Can't just be focusing on SLAs and staff welfare all day, ya know?
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Aracelis
28 days ago
While all the options are important, I think Option C is the most accurate description of a key obligation. Ensuring the Service Desk supports the organization's goals is paramount.
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Merri
5 days ago
I think developing Problem Management across IT is also important for efficiency.
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Belen
15 days ago
I agree, aligning Service Desk goals with the organization is crucial for success.
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Aileen
1 months ago
I agree with Allene. Option C is the best answer as it focuses on strategic alignment, which is a core responsibility of a Service Desk Manager.
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Erasmo
4 days ago
I agree, strategic alignment is crucial for success in this role.
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Jeff
17 days ago
I think option C is the best answer. It's important to align Service Desk goals with those of the organization.
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Allene
2 months ago
Option C sounds like the most relevant key obligation for a Service Desk Manager. Aligning the Service Desk goals with the organization's objectives is crucial.
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Claudia
13 days ago
Definitely, it helps to ensure that the Service Desk is contributing to the overall goals of the organization.
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Peggie
14 days ago
It's important to make sure everyone is working towards the same objectives.
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Yvonne
17 days ago
I agree, aligning Service Desk goals with the organization is essential for success.
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Tawanna
23 days ago
That way, the Service Desk can better support the overall goals of the organization.
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Gregoria
1 months ago
It's important to make sure everyone is working towards the same objectives.
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Izetta
1 months ago
I agree, aligning Service Desk goals with the organization is crucial for success.
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Tamekia
2 months ago
I think aligning goals is important to ensure the Service Desk is contributing to the overall success of the organization.
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Alyce
2 months ago
A) Writing and agreeing SLAs
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Tamekia
2 months ago
C) Aligning Service Desk goals with those of the organisation
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