SDI Exam SD0-302 Topic 3 Question 66 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 66
Topic #: 3

[All SD0-302 Questions]

As a Service Desk Manager, which option best describes one of your key obligations?

AWriting and agreeing SLAs

BDeveloping Problem Management across IT

CAligning Service Desk goals with those of the organisation

DEnsuring that staff welfare takes overall priority

Show Suggested Answer

Suggested Answer: A

by Benton at Feb 27, 2023, 04:41 PM

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10 days ago

I think aligning goals is important to ensure the Service Desk is contributing to the overall success of the organization.

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13 days ago

A) Writing and agreeing SLAs

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14 days ago

C) Aligning Service Desk goals with those of the organisation

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