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SDI SD0-302 Exam - Topic 3 Question 3 Discussion

Which of these options isT likely to be a role of the Service Desk?
C) To provide individual and personal IT support to each business user
A) To balance support expenses to keep IT support performing at the optimum levels of quality and cost
B) To integrate support goals with business goals
D) To report on service breaches and their reasons

SDI SD0-302 Exam - Topic 3 Question 3 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 3
Topic #: 3
[All SD0-302 Questions]

Which of these options isT likely to be a role of the Service Desk?

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Suggested Answer: C

by Shawna at May 04, 2022, 09:56 PM

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Lorriane
10 months ago
D is crucial for accountability, we need to know why breaches happen.
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Aleisha
10 months ago
Wait, are we really expected to do all of these? Sounds like a lot!
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Tiffiny
11 months ago
C seems unrealistic, can't give personal support to everyone!
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Kent
11 months ago
I think A is also important for managing costs.
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Lashon
11 months ago
Definitely B, aligning support with business goals is key.
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Nada
11 months ago
Reporting on service breaches sounds familiar, but I can't recall if that's a primary role. I need to think more about the responsibilities outlined in our notes.
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Franklyn
11 months ago
Providing personal IT support seems a bit too specific for the Service Desk. I feel like they handle more general inquiries.
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Tequila
11 months ago
I remember a practice question about aligning support with business goals. That sounds like something the Service Desk would do, right?
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Beckie
11 months ago
I think the Service Desk definitely has a role in balancing support expenses, but I'm not sure if that's the main focus.
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Zita
11 months ago
This question seems pretty straightforward. I'm pretty confident I know the answer is D - linking customer requirements to product features.
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Billy
11 months ago
I'm pretty sure the MP-BGP OPEN message contains the version number and the AS number to which the router belongs, so I'll go with option B.
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Macy
12 months ago
Hmm, I'm a bit unsure about this one. The key seems to be understanding the specific terminology around variable life policy settlement options. I'll try to eliminate the options that don't sound right.
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Peter
12 months ago
I think the AXIS P5534 would be the best choice here. It has features like wide dynamic range and advanced exposure control that should handle that tricky lighting scenario.
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Fletcher
12 months ago
Hmm, I'm a bit confused about the different options here. I'll need to think through the details of each one to determine the best approach.
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Glenn
12 months ago
Hmm, I'm not too familiar with Meraki Insight, I'll have to think this through carefully.
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