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SDI SD0-302 Exam - Topic 3 Question 131 Discussion

Which statement best describes the difference between Reactive Problem Management andProactive Problem Management?
B) Reactive Problem Management is concerned with solving problems in response to one or more Incidents; Proactive Problem Management is concerned with identifying underlying Problems
A) Reactive Problem Management is concerned with solving problems in response to Known Errors; Proactive Problem Management is concerned with identifying quick fixes
C) Reactive Problem Management is concerned with analysing and trending Incident records; Proactive Problem Management is concerned with solving problems in response to one or more Incidents
D) Reactive Problem Management is concerned with eliminating root causes; Proactive Problem Management is concerned with identifying future business needs

SDI SD0-302 Exam - Topic 3 Question 131 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 131
Topic #: 3
[All SD0-302 Questions]

Which statement best describes the difference between Reactive Problem Management and

Proactive Problem Management?

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Suggested Answer: B

by Luann at Aug 12, 2026, 11:18 AM

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Desire
11 hours ago
I'm not entirely sure, but I feel like Reactive is more about responding to issues, and Proactive is about preventing them. That makes me lean towards B as well.
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Kerry
6 days ago
I think I remember that Reactive Problem Management deals with incidents as they happen, while Proactive focuses on finding root causes. So maybe B is the right choice?
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