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SDI SD0-302 Exam - Topic 3 Question 131 Discussion

Which statement best describes the difference between Reactive Problem Management andProactive Problem Management?
B) Reactive Problem Management is concerned with solving problems in response to one or more Incidents; Proactive Problem Management is concerned with identifying underlying Problems
A) Reactive Problem Management is concerned with solving problems in response to Known Errors; Proactive Problem Management is concerned with identifying quick fixes
C) Reactive Problem Management is concerned with analysing and trending Incident records; Proactive Problem Management is concerned with solving problems in response to one or more Incidents
D) Reactive Problem Management is concerned with eliminating root causes; Proactive Problem Management is concerned with identifying future business needs

SDI SD0-302 Exam - Topic 3 Question 131 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 131
Topic #: 3
[All SD0-302 Questions]

Which statement best describes the difference between Reactive Problem Management and

Proactive Problem Management?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Luann at Aug 12, 2026, 11:18 AM

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Louann
3 days ago
I thought it was A at first, but B makes more sense.
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Billye
9 days ago
B is definitely the right choice.
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Renay
14 days ago
I thought Reactive was just about dealing with issues as they come up!
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Tawny
19 days ago
C makes sense, but I feel like it oversimplifies things.
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Kanisha
24 days ago
Wait, isn't Proactive just about fixing things before they break?
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Kristine
29 days ago
I disagree, A sounds more accurate.
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Zona
1 month ago
B is the right choice!
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Paola
1 month ago
I’m really torn here. I thought Proactive was about identifying future needs, but that doesn't seem to fit with the other options. Maybe I need to rethink my approach.
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Jacquelyne
1 month ago
I practiced a question similar to this, and I think the key difference is that Reactive is about immediate responses to incidents, while Proactive looks at long-term solutions. So, B sounds familiar.
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Desire
2 months ago
I'm not entirely sure, but I feel like Reactive is more about responding to issues, and Proactive is about preventing them. That makes me lean towards B as well.
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Kerry
2 months ago
I think I remember that Reactive Problem Management deals with incidents as they happen, while Proactive focuses on finding root causes. So maybe B is the right choice?
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