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SDI SD0-302 Exam - Topic 3 Question 128 Discussion

Identify one of the Service Desks responsibilities in its relationship with the IT Service ContinuityManagement process
A) It develops a Service Desk Disaster Recovery Plan in order to provide support post emergency
B) It ensures that the Service Continuity Plan is regularly tested
C) It ensures that the off-site disaster recovery location is adequately assessed for risk
D) It develops Data Continuity Plans to support the Disaster Recovery Plan

SDI SD0-302 Exam - Topic 3 Question 128 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 128
Topic #: 3
[All SD0-302 Questions]

Identify one of the Service Desks responsibilities in its relationship with the IT Service Continuity

Management process

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Suggested Answer: A

by Leota at Jun 20, 2026, 04:09 PM

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Cathrine
30 days ago
C makes sense. Assessing risks is key for off-site locations.
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Albert
1 month ago
I feel A is important too. A disaster recovery plan is essential.
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Refugia
1 month ago
I think B is the best choice. Regular testing is crucial.
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Esteban
2 months ago
Not sure about A), is that really a Service Desk thing?
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Salome
2 months ago
Wait, do we really need a separate plan for D)? Seems redundant.
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Georgeanna
2 months ago
C) sounds like a lot of work, but it’s necessary.
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Alica
2 months ago
I think B) is more important though.
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Ilene
2 months ago
A) is definitely a key responsibility!
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Andrew
2 months ago
Developing Data Continuity Plans sounds familiar, but I can't recall if that's specifically a Service Desk task or part of a broader IT role.
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Tawna
3 months ago
I feel like assessing the off-site disaster recovery location is more of a responsibility for IT management rather than the Service Desk itself.
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Shantell
3 months ago
I remember practicing a question about ensuring the Service Continuity Plan is tested regularly. That seems really important for the Service Desk.
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Estrella
3 months ago
I think the Service Desk is involved in developing a Disaster Recovery Plan, but I'm not sure if that's the main responsibility.
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