SDI Exam SD0-302 Topic 2 Question 99 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 99
Topic #: 2

[All SD0-302 Questions]

Which type of Telephony System will provide a consistent and manageable telephone response

operation?

APhone switch (PBX)

BInteractive Voice Response (IVR)

CAutomated Call Distribution (ACD)

DComputer Telephony Integration (CTI)

Show Suggested Answer

Suggested Answer: B

by Willodean at Sep 15, 2024, 05:38 AM

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4 days ago

Hmm, that makes sense too. Both options seem like they could provide a consistent telephone response operation.

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5 days ago

I disagree, I believe the answer is C) Automated Call Distribution (ACD). It distributes calls evenly.

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7 days ago

I think the answer is A) Phone switch (PBX). It manages calls efficiently.

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