SDI Exam SD0-302 Topic 2 Question 90 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 90
Topic #: 2

[All SD0-302 Questions]

Which of these options isT an objective of IT Service Management?

AIntegration with business process

BIncreased IT infrastructure and service reliability

CCost reduction and resource expansion

DImproved user experience and communication

Show Suggested Answer

Suggested Answer: B

by Velda at Jun 23, 2024, 03:40 AM

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Filiberto

3 months ago

Wait, is 'T' a typo in the question? I'm hoping they don't expect us to find a 'T' option. That would be a bit of a trick question, wouldn't it?

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Tegan

2 months ago

C) Cost reduction and resource expansion

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Pearlene

3 months ago

B) Increased IT infrastructure and service reliability

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Filiberto

3 months ago

A) Integration with business process

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Stephanie

4 months ago

C) Cost reduction and resource expansion? Really? I thought ITSM was more about service quality than cost-cutting. That answer seems a bit off.

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Helaine

2 months ago

D) Improved user experience and communication

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Brett

2 months ago

B) Increased IT infrastructure and service reliability

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Oliva

3 months ago

A) Integration with business process

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Agustin

4 months ago

A) Integration with business process is important, but I'm not sure if that's the primary objective of ITSM. Hmm, tough choice.

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Ressie

2 months ago

D) Improved user experience and communication

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Jesusa

2 months ago

C) Cost reduction and resource expansion

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Gregoria

2 months ago

B) Increased IT infrastructure and service reliability

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Jackie

3 months ago

A) Integration with business process

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Holley

4 months ago

I believe cost reduction and resource expansion is also an important objective of IT Service Management.

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Julianna

4 months ago

D) Improved user experience and communication is also a valid objective of ITSM. Ensuring users are satisfied and can communicate effectively with the IT team is crucial.

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Page

3 months ago

B) Increased IT infrastructure and service reliability

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Billi

3 months ago

A) Integration with business process

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Elouise

4 months ago

B) Increased IT infrastructure and service reliability seems like the correct answer. That's a key objective of ITSM, to ensure the IT services are reliable and meet the business needs.

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