Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

SDI SD0-302 Exam - Topic 2 Question 32 Discussion

Which of these options is a primary objective of self- service for Service Desks?
B) To help users to log their own incidents
A) To enable users to become experts in IT support
C) To enable users to resolve incidents for their colleagues
D) To help users to close their own incidents

SDI SD0-302 Exam - Topic 2 Question 32 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 32
Topic #: 2
[All SD0-302 Questions]

Which of these options is a primary objective of self- service for Service Desks?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Amber at May 06, 2022, 12:32 AM

Limited Time Offer

25%

Off

Get Premium SD0-302 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Sherly
10 months ago
C is interesting, but it might complicate things too much.
upvoted 0 times
...
Wei
10 months ago
Wait, can users really close their own incidents? That sounds risky!
upvoted 0 times
...
Alesia
11 months ago
A seems a bit off, not everyone wants to be an IT expert.
upvoted 0 times
...
Derick
11 months ago
I think D makes more sense, closing incidents is crucial.
upvoted 0 times
...
Hershel
11 months ago
Definitely B, logging incidents is key!
upvoted 0 times
...
Almeta
11 months ago
I thought self-service was more about empowering users, but I can’t recall if that means becoming experts or just logging incidents. This is tricky!
upvoted 0 times
...
Werner
11 months ago
I’m not entirely sure, but I remember something about enabling users to resolve their own issues. That might relate to option C?
upvoted 0 times
...
Reita
11 months ago
I think the main goal of self-service is to help users log their own incidents, so I’m leaning towards option B.
upvoted 0 times
...
Pansy
11 months ago
I practiced a question similar to this, and I feel like the focus was on users being able to close their own incidents, which could be option D.
upvoted 0 times
...
Marcos
12 months ago
Okay, I think I've got this. The key is to find the right command-line options to get a thread dump for the WebLogic Managed Server instance.
upvoted 0 times
...
Shawn
12 months ago
I'm pretty confident about this one. The Sprint Goal is definitely defined during the Sprint Planning activity, so the statement is true.
upvoted 0 times
...

Save Cancel