SDI SD0-302 Exam - Topic 2 Question 25 Discussion
You run a very busy, high-pressure Service Desk and are in the process of recruiting several newanalysts. Which of these options most accurately relates to a key element of the interview process?
C) Ensure that you follow your organisations recruitment process
A) Use a relaxed and informal approach withte-taking and few pre-prepared questions
B) Have a clear structure for the interviews and allow the candidate to express his or her preferences for
the type of questions s/he prefers to be asked
D) Use role-play in the interview to assess their ability to perform under pressure
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