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SDI Exam SD0-302 Topic 2 Question 106 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 106
Topic #: 2
[All SD0-302 Questions]

You are planning a promotion campaign to raise customer awareness of the Service Desk and the

benefits it brings to the business. Which of these activities would be most effective in doing this?

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Suggested Answer: C

by Alverta at Jan 27, 2025, 03:05 AM

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Shawn
2 months ago
Option C is a great idea! Throwing in a little humor with the stress ball might just be the key to getting customers to remember the Service Desk.
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Dong
2 months ago
Personally, I'd go with option B. Investing in training and team-building will help strengthen the Service Desk team and improve the customer experience.
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Carmen
1 months ago
It's important to focus on building a strong team to provide the best service possible.
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Timothy
1 months ago
I agree, investing in the team will ultimately benefit the customers as well.
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Nidia
1 months ago
Option B sounds like a great idea. Training and team-building can really make a difference.
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Ernestine
2 months ago
Option A sounds interesting, but I'm not sure how realistic it is to let customers experience life on the Service Desk. Seems a bit gimmicky.
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Royal
1 months ago
Yeah, option C could also work. Giving customers stress balls with contact details can help promote the Service Desk.
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Cordelia
1 months ago
I think option D could be effective in raising awareness. Having staff walk the floor regularly can engage customers.
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Honey
2 months ago
I agree, option A does seem a bit unrealistic. Maybe we should consider other options.
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Tamar
3 months ago
I think option D is the most practical choice. Regular floor walking will help the customers connect with the Service Desk team.
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Jin
2 months ago
Providing induction training and team-building away-days could also be effective in showcasing the benefits of the Service Desk.
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Hildred
2 months ago
I think offering customers the opportunity to experience life on the Service Desk would be a fun and interactive way to raise awareness.
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Micaela
2 months ago
I agree, option D would definitely help build a stronger connection with customers.
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Mozell
3 months ago
Option C seems like a fun and creative way to raise awareness. Who doesn't love a good stress ball?
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Elli
1 months ago
D) Schedule your staff to floor walk at regular intervals
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Kent
2 months ago
C) Give all customers a stress ball with Service Desk contact details printed on it
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Cristal
2 months ago
B) Provide induction training and team-building away-days
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Muriel
2 months ago
A) Offer customers the opportunity to experience life on the Service Desk
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Idella
3 months ago
I disagree, I believe option A would be more effective as it gives customers a hands-on experience.
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Julieta
3 months ago
I agree with Chau, having staff floor walk would really raise awareness.
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Chau
4 months ago
I think option D would be most effective.
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