I practiced a similar question last week, and I think the number of unauthorised changes rejected is a key metric for assessing control in change management.
Alright, I've got a strategy. I'll start by identifying the key elements in the diagram, then match those to the answer choices to see which one fits best.
Hmm, D) The number of rescheduled change requests is an interesting one. It could show how well the change management process is working and if changes are being planned properly.
I'm not sure, but I think C) The number of unscheduled change requests could also be a good metric. Unplanned changes can disrupt operations, so monitoring them is important.
B) The number of unauthorised changes rejected seems like the most relevant management metric for IT Change Management. Keeping track of unauthorized changes is crucial for maintaining control and compliance.
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