Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

SDI SD0-302 Exam - Topic 1 Question 47 Discussion

Which of these options best describes common technologies used by the Service Desk?
B) AVR, E-talk and Wikis
A) PBX, ITIL and IVR
C) E-Mail, Blogs, SLAs
D) IM, KPIs and AVR

SDI SD0-302 Exam - Topic 1 Question 47 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 47
Topic #: 1
[All SD0-302 Questions]

Which of these options best describes common technologies used by the Service Desk?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Rory at May 04, 2022, 03:30 PM

Limited Time Offer

25%

Off

Get Premium SD0-302 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Aimee
9 months ago
Not sure about D, AVR isn't that common, right?
upvoted 0 times
...
Margot
9 months ago
Totally agree with A, ITIL is a must!
upvoted 0 times
...
Ranee
9 months ago
Wait, are people still using PBX? Seems outdated!
upvoted 0 times
...
Selma
9 months ago
I think C is more relevant these days.
upvoted 0 times
...
Meaghan
9 months ago
A is definitely a common combo in Service Desks.
upvoted 0 times
...
Rolland
10 months ago
I feel like I've seen something similar to this before, and I think PBX is definitely related to Service Desk operations.
upvoted 0 times
...
Carissa
10 months ago
I'm a bit lost here; I don't recall AVR being a common term in our materials.
upvoted 0 times
...
Shannon
10 months ago
I think I saw a practice question that mentioned SLAs, so maybe option C is the right choice?
upvoted 0 times
...
Sharika
10 months ago
I remember studying about ITIL and IVR, but I'm not sure if PBX is really a common tech for Service Desks.
upvoted 0 times
...
Aleisha
10 months ago
I'm a bit confused by the wording of the options. I'll need to re-read them a few times to make sure I understand the implications of each one.
upvoted 0 times
...
Noel
10 months ago
This looks like a straightforward question about limiting email tracking data in Marketing Cloud. I think the key is to focus on the domain-specific requirements.
upvoted 0 times
...
Emeline
10 months ago
Hmm, I'm a bit unsure on this. I know the Scrum Master is responsible for the Scrum process, but I'm not sure if it's specifically about facilitating decisions and removing impediments. I'll have to think this through a bit more.
upvoted 0 times
...

Save Cancel