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SDI SD0-302 Exam - Topic 1 Question 46 Discussion

If your Service Desk is using its IT Service Management system correctly, what would you expect theoutcome to be?
C) Better integration and consistency of service delivery and operations
A) Better management meetings and feedback systems
B) Better integration and consistency of IT projects and procedures
D) Better integration of call definition and reporting structures

SDI SD0-302 Exam - Topic 1 Question 46 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 46
Topic #: 1
[All SD0-302 Questions]

If your Service Desk is using its IT Service Management system correctly, what would you expect the

outcome to be?

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Suggested Answer: C

by Frederica at May 08, 2022, 02:38 AM

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Oneida
9 months ago
I agree with C, operations need to be smooth for better service!
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Tashia
10 months ago
D? Really? I doubt that would make a big difference.
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Janna
10 months ago
B is spot on, integration is crucial for success.
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Joanna
10 months ago
A sounds good, but is it really that simple?
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Cristy
10 months ago
Definitely C, service delivery consistency is key!
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Talia
10 months ago
I recall that effective ITSM leads to better consistency in operations, but I’m not confident if that’s the main focus here.
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Ezekiel
10 months ago
I lean towards option C, but I could see how D might also be relevant. It's tricky to remember all the details!
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Rosann
10 months ago
I'm not entirely sure, but I feel like better integration of projects is important too. We practiced a question similar to this.
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Pete
10 months ago
I think the right answer might be about service delivery. I remember something about how ITSM improves operations.
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Luisa
11 months ago
Okay, let's see here. Proactive onboarding means the company is taking the initiative to bring on new accounts, so I'm thinking it's probably either option B or C.
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Hoa
11 months ago
No problem, I've done this kind of adjustment before. I'll just follow the steps in the explanation.
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Jenelle
11 months ago
I'm not so sure, but "switchport mode dynamic auto" doesn't seem right for making a port a trunk. Seems like it needs an explicit trunk command or maybe dynamic desirable?
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