MENU
Which type of Telephony System will provide a consistent and manageable telephone response
operation?
Suggested Answer: C
Get Premium SD0-302 Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
19 comments · newest first
LE
Leana
29 days ago
IVR can be user-friendly if done right.
GR
Graham
1 month ago
ACD ensures no call goes unanswered.
EM
Emerson
1 month ago
PBX offers more control over call routing.
UL
Ulysses
1 month ago
True, but it saves time for simple queries.
JA
Jacquelyne
2 months ago
But IVR can be frustrating if not designed well.
AM
Amos
2 months ago
CTI, option D, integrates well with other systems.
LE
Leana
2 months ago
IVR can handle many calls at once, so I lean towards B.
GR
Graham
2 months ago
ACD, option C, is great for distributing calls efficiently.
EM
Emerson
2 months ago
I disagree, A) PBX is more reliable for managing calls.
UL
Ulysses
3 months ago
I think B) IVR is the best choice. It automates responses.
AL
Aleta
3 months ago
PBX is still reliable for many businesses.
SA
Samuel
3 months ago
Totally agree, ACD is the way to go!
BA
Barney
3 months ago
Really? I doubt IVR is that consistent.
NO
Novella
3 months ago
I think IVR can be pretty effective too.
DO
Dong
3 months ago
ACD is great for managing call flow!
ST
Stanford
4 months ago
I recall a practice question about D) Computer Telephony Integration (CTI) and how it integrates different systems, but I'm not sure if it provides a consistent response.
SH
Shoshana
4 months ago
I feel like C) Automated Call Distribution (ACD) could be the answer since it directs calls based on availability, but I could be wrong.
TI
Timothy
4 months ago
I'm not really sure, but I remember something about B) Interactive Voice Response (IVR) being good for handling multiple calls at once.
CR
Crista
4 months ago
I think it might be A) Phone switch (PBX) because we talked about how it manages calls effectively in class.