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SDI SD0-302 Exam - Topic 1 Question 103 Discussion

One of your analysts has asked you what ITIL is. Which of these options is the best explanation youcould give him/her?
B) It is worldwide methodology for best practice for all IT Services and Support and it aligns with ISO 9000
A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000
C) It is worldwide methodology for guidance in design, planning and delivering IT projects and it aligns with ISO 15000
D) It is worldwide best practice for the implementation of IT Business strategies and it aligns with IEC/IEC 20000

SDI SD0-302 Exam - Topic 1 Question 103 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 103
Topic #: 1
[All SD0-302 Questions]

One of your analysts has asked you what ITIL is. Which of these options is the best explanation you

could give him/her?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Misty at Nov 17, 2024, 02:28 PM

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Sheldon
9 months ago
A is definitely the right choice here!
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Cecilia
10 months ago
I thought it was just for service management, not business strategies.
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Reuben
10 months ago
Wait, isn’t it more about processes than just projects?
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Taryn
10 months ago
Totally agree, it aligns with ISO/IEC 20000!
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Malcom
10 months ago
ITIL is all about best practices for IT services.
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Pearlene
10 months ago
I’m not entirely clear on the differences between the options, but I feel like A is the most comprehensive explanation.
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Tequila
11 months ago
I practiced a question like this, and I believe option A sounds right because it mentions both best practices and ISO/IEC 20000.
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Elli
11 months ago
I think it’s definitely related to ISO standards, but I’m confused if it’s ISO 20000 or something else.
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Louisa
11 months ago
I remember ITIL being about best practices for IT service management, but I’m not sure about the specifics of the ISO alignment.
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Arleen
11 months ago
I'm a bit confused by the wording of the options. They all seem to mention ITIL, but the details are a bit different. I'll have to read through them again to make sure I understand the differences.
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Lenna
11 months ago
Okay, I remember learning about ITIL in my IT management class. I believe it's a framework for best practices in IT service delivery, so I'll go with option A.
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Tanja
11 months ago
Hmm, I'm a bit unsure about this one. ITIL is related to IT services, but I can't remember the exact details. I'll have to think this through carefully before selecting an answer.
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Cordelia
11 months ago
This looks like a straightforward question about ITIL. I'm pretty confident I know the answer, so I'll go with option A.
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Kip
1 year ago
ITIL? More like ITSUCKS, am I right? But seriously, option A is the way to go. It's the IT equivalent of a Michelin-starred restaurant.
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Rosenda
1 year ago
D) Option A is like the foundation for excellence in IT service delivery.
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Lili
1 year ago
C) Definitely, ITIL is like the gold standard for IT service management.
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Ashley
1 year ago
B) I agree, option A is the most accurate explanation of what ITIL is.
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Glory
1 year ago
A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000
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Armanda
1 year ago
Ah, option D is close, but it's not quite right. ITIL is not just for implementing IT business strategies, it's a much broader framework.
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Amie
1 year ago
C) It is worldwide methodology for guidance in design, planning and delivering IT projects and it aligns with ISO 15000
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Domonique
1 year ago
B) It is worldwide methodology for best practice for all IT Services and Support and it aligns with ISO 9000
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Fanny
1 year ago
A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000
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Raylene
1 year ago
Option C is a bit too narrow. ITIL is not just for IT projects, it's a comprehensive framework for the entire IT service lifecycle.
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Florencia
1 year ago
D) It is worldwide best practice for the implementation of IT Business strategies and it aligns with IEC/IEC 20000
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Dylan
1 year ago
B) It is worldwide methodology for best practice for all IT Services and Support and it aligns with ISO 9000
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Kiley
1 year ago
A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000
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Chu
1 year ago
Hmm, option B seems to be a bit off. ISO 9000 is for quality management, not IT services. ITIL is the way to go, no doubt.
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Dick
1 year ago
Hmm, you're right. Option B is not accurate. ITIL is definitely the way to go.
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Jani
1 year ago
A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000
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Devon
1 year ago
ITIL is definitely the best practice for IT services and support, as option A clearly states. It's like the Bible of IT management!
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Elden
1 year ago
I think option A makes the most sense because ITIL is all about best practices for managing IT services.
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Jame
1 year ago
I agree with Luis, option A seems to be the best explanation for what ITIL is.
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Luis
1 year ago
A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000.
upvoted 0 times
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