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SDI Exam SD0-302 Topic 1 Question 103 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 103
Topic #: 1
[All SD0-302 Questions]

One of your analysts has asked you what ITIL is. Which of these options is the best explanation you

could give him/her?

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Suggested Answer: B

by Misty at Nov 17, 2024, 02:28 PM

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Chu
2 days ago
Hmm, option B seems to be a bit off. ISO 9000 is for quality management, not IT services. ITIL is the way to go, no doubt.
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Devon
4 days ago
ITIL is definitely the best practice for IT services and support, as option A clearly states. It's like the Bible of IT management!
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Elden
5 days ago
I think option A makes the most sense because ITIL is all about best practices for managing IT services.
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Jame
12 days ago
I agree with Luis, option A seems to be the best explanation for what ITIL is.
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Luis
15 days ago
A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000.
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