Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

SDI Exam SD0-101 Topic 3 Question 68 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 68
Topic #: 3
[All SD0-101 Questions]

What is the best type of questioning to use to disengage a caller whilst ensuring

a professional approach to call management?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Tammara at Mar 30, 2023, 03:44 PM

Limited Time Offer

25%

Off

Get Premium SD0-101 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Antonio
1 months ago
Closed questions, huh? I've got a few for ya: 'Are you done talking yet?' 'Can you hear me now?' 'How fast can you say goodbye?' Boom, problem solved!
upvoted 0 times
Twila
15 days ago
Open questions allow for more detailed responses and can help build rapport.
upvoted 0 times
...
Brandee
18 days ago
Reflective questions can also help in maintaining a professional approach.
upvoted 0 times
...
Vi
22 days ago
Closed questions can be effective in disengaging a caller quickly.
upvoted 0 times
...
...
Vincent
1 months ago
Ugh, closed questions all the way. Gotta shut that caller down before they start making small talk about their cat or something. Professional and efficient, that's the way to go.
upvoted 0 times
...
Gary
1 months ago
Reflective questions? What is this, a therapy session? I'm trying to disengage, not get the caller to open up. Definitely going with the closed questions on this one.
upvoted 0 times
...
Annice
1 months ago
Open questions? Are you kidding me? That's like inviting the caller to pour their heart out. Nah, gotta go with the rapid-fire closed questions to get them off the line quick.
upvoted 0 times
Lynna
21 days ago
Closed questions are definitely the way to go. Keep it short and sweet.
upvoted 0 times
...
...
Mariann
2 months ago
Hmm, I guess closed questions would be the best way to disengage the caller while maintaining professionalism. Keep 'em short and sweet, you know?
upvoted 0 times
Micheline
27 days ago
I agree, closed questions are great for ending the call smoothly without leaving room for long responses.
upvoted 0 times
...
Gail
1 months ago
Closed questions are definitely the way to go. It helps wrap up the conversation quickly and professionally.
upvoted 0 times
...
...
Carylon
2 months ago
That's a good point, but I still think C) Open questions are more effective in building rapport with the caller.
upvoted 0 times
...
Gerald
2 months ago
I disagree, I believe D) Closed questions are better as they provide specific answers and help control the conversation.
upvoted 0 times
...
Carylon
2 months ago
I think the best type of questioning is C) Open questions because they encourage the caller to talk more.
upvoted 0 times
...

Save Cancel