Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

SDI SD0-101 Exam - Topic 3 Question 61 Discussion

What is the value in following documented Service Desk procedures?
A) It helps to provide a fast turnaround for Incidents
B) It delivers a metric-focussed service
C) It reduces the cost of the IT infrastructure by 30%
D) It protects management from staff errors

SDI SD0-101 Exam - Topic 3 Question 61 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 61
Topic #: 3
[All SD0-101 Questions]

What is the value in following documented Service Desk procedures?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Lizette at Nov 17, 2022, 10:50 AM

Limited Time Offer

25%

Off

Get Premium SD0-101 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Lazaro
10 months ago
Yeah, but does it really help with all errors?
upvoted 0 times
...
Paz
10 months ago
Protecting management is a big plus!
upvoted 0 times
...
Tambra
11 months ago
30% cost reduction? That sounds too good to be true.
upvoted 0 times
...
Kendra
11 months ago
Totally agree, metrics matter!
upvoted 0 times
...
Jestine
11 months ago
It definitely speeds up incident resolution!
upvoted 0 times
...
Bethanie
11 months ago
D seems a bit off to me; I thought the main goal was to improve service, not just protect management.
upvoted 0 times
...
Torie
11 months ago
I feel like C is too specific; I don't recall any studies saying it reduces costs by that much.
upvoted 0 times
...
Lemuel
11 months ago
I'm not entirely sure, but I think B could be relevant since metrics are important for service delivery.
upvoted 0 times
...
Erinn
11 months ago
I remember we discussed how following procedures can speed up incident resolution, so I think A makes sense.
upvoted 0 times
...
Felix
11 months ago
Multivariate Anomaly Detection (option D) could be interesting if there are other variables we need to consider beyond just temperature. But without more details, I'm not sure if that's the best approach here. I'll have to weigh the pros and cons of each option.
upvoted 0 times
...
Nada
12 months ago
I'm pretty sure the goal of an ISO/IEC 20000 follow-up audit is to check if the organization still fulfills the ISO/IEC 20000 requirements. That sounds like the most logical answer to me.
upvoted 0 times
...
Son
12 months ago
Hmm, I'm a bit unsure about this one. I'll need to carefully consider each option and try to visualize how the different situations could lead to the described problem.
upvoted 0 times
...

Save Cancel