SDI Exam SD0-101 Topic 2 Question 95 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 95
Topic #: 2

[All SD0-101 Questions]

Which of these options is NOT part of the correct procedure for putting a user on hold?

AAsking the user for permission to remotely access their system

BCommunicating a valid reason for putting the user on hold

CGiving the user a reasonable time frame

DRegularly updating the user about the wait-time

Show Suggested Answer

Suggested Answer: C

by Eun at Aug 25, 2024, 05:30 PM

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Queenie

3 days ago

I think option D) Regularly updating the user about the wait-time is not part of the correct procedure. It's important to keep the user informed to manage their expectations.

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Nguyet

4 days ago

I agree with Hermila. It's important to respect the user's privacy and get their permission before accessing their system.

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Hermila

16 days ago

I think the correct answer is A) Asking the user for permission to remotely access their system.

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