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SDI Exam SD0-101 Topic 2 Question 85 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 85
Topic #: 2
[All SD0-101 Questions]

Which option best describes one of the roles of an SDA?

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Suggested Answer: A

by Gerald at Apr 25, 2024, 02:44 AM

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Zachary
7 days ago
Delivering problem support? That's a no-brainer. What else would an SDA be doing, scheduling coffee breaks? Option B is the clear winner here.
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Millie
9 days ago
Negotiating SLAs? That sounds more like a management position. As an SDA, I'd want to be out there, solving problems and making users happy. Option B is the way to go.
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Margarita
10 days ago
Achieving reporting targets? Really? I'd hope an SDA's role is a bit more exciting than just crunching numbers all day. Gotta go with option B on this one.
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Buddy
1 days ago
I agree, delivering problem support sounds more interesting.
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Elden
14 days ago
I think option B is the right choice. As an SDA, your primary job is to provide hands-on support and troubleshoot problems, not handle the business side of things.
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Yun
20 days ago
I believe negotiating SLAs with customers is also an important role for an SDA.
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Burma
22 days ago
I agree with Hayley, managing users expectations is crucial for an SDA.
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Eric
26 days ago
Delivering problem support seems like the most fitting role for an SDA. They're the ones who actually help users with their issues, not just manage expectations or negotiate contracts.
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Alaine
10 hours ago
Negotiating SLAs with customers is also important for setting clear expectations.
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Ciara
3 days ago
Managing users expectations is important too, but problem support is more hands-on.
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Oren
4 days ago
I agree, delivering problem support is a crucial role for an SDA.
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Hayley
1 months ago
I think the role of an SDA is to manage users expectations.
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