SDI Exam SD0-101 Topic 2 Question 84 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 84
Topic #: 2

[All SD0-101 Questions]

Which statement best describes methods by which customer satisfaction surveys are distributed?

ABy informal chats, during appraisals and at the annual company meeting

BAt management meetings, teambuilding events and team meetings

CBy email, by telephone and at face-to-face interviews

DAt department meetings, by anonymous mail-drops and by courier

Show Suggested Answer

Suggested Answer: C

by Janine at Apr 13, 2024, 07:03 AM

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Catalina

8 days ago

Anonymous mail-drops? What is this, the 1950s? I'm going with C, it's the most modern and practical approach.

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Loren

10 days ago

Hold up, what about anonymous mail-drops? That's a unique one. I wonder if any companies actually do that?

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Laurel

11 days ago

Yeah, I was leaning towards C as well. It seems to capture the most common ways companies gather customer feedback these days.

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Glenn

12 days ago

Hmm, let's see. I think option C sounds the most comprehensive - email, phone, and in-person interviews cover a lot of ground.

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Staci

14 days ago

I agree, these types of questions are so dry. But we have to remember that customer satisfaction is crucial for any business, so it's important to know the proper protocols.

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Gwenn

16 days ago

Ugh, another customer satisfaction survey question? This exam is really testing our knowledge of boring HR practices.

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