SDI Exam SD0-101 Topic 2 Question 80 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 80
Topic #: 2

[All SD0-101 Questions]

Which of these options is NOT part of the Incident logging process?

AUser identification and verification

BIncident prioritisation and classification

CResolver group escalation

DCall recording

Show Suggested Answer

Suggested Answer: B

by Jesusa at Jan 28, 2024, 01:00 PM

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Adelle

1 months ago

Wait, they're actually testing us on incident logging? I thought this was a cooking exam. *nervously sweats*

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Jacki

9 days ago

C) Resolver group escalation

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Corinne

13 days ago

C) Resolver group escalation

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Pamella

17 days ago

B) Incident prioritisation and classification

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Gerald

20 days ago

B) Incident prioritisation and classification

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Cary

22 days ago

A) User identification and verification

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Merilyn

23 days ago

A) User identification and verification

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Tora

2 months ago

Resolver group escalation? That's the whole point of incident logging, isn't it? To make sure the right people get involved to fix the problem.

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Catherin

7 days ago

That's true. Incident logging involves multiple steps to ensure that issues are resolved efficiently.

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Genevive

8 days ago

But it is not the only part. Other steps like user identification and incident prioritisation are also crucial.

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Lorrine

9 days ago

Yes, resolver group escalation is an important part of incident logging.

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Chaya

10 days ago

D) Call recording

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Maddie

12 days ago

C) Resolver group escalation

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Marquetta

13 days ago

B) Incident prioritisation and classification

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Shala

1 months ago

A) User identification and verification

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Elvis

2 months ago

I'd say D) Call recording is the odd one out here. Who needs audio evidence when you can just rely on strongly worded emails?

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Joye

2 days ago

D) Call recording

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Iola

6 days ago

C) Resolver group escalation

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German

8 days ago

B) Incident prioritisation and classification

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Donte

12 days ago

A) User identification and verification

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Jeanice

2 months ago

User identification and verification? Of course that's part of the process. How else would they know who to blame for the incident?

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Moira

29 days ago

C) Resolver group escalation

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Ty

1 months ago

B) Incident prioritisation and classification

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Thomasena

1 months ago

A) User identification and verification

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Francene

1 months ago

C) Resolver group escalation

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Cherri

1 months ago

B) Incident prioritisation and classification

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Chantell

1 months ago

A) User identification and verification

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Francoise

2 months ago

Hmm, I'm pretty sure call recording is a standard part of the incident logging process. Maybe they're trying to trick us on this one.

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Luke

3 months ago

I'm not sure, but I think C) Resolver group escalation is also not part of the Incident logging process.

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Lang

3 months ago

I agree with Cherri, Call recording seems unrelated to logging incidents.

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Cherri

3 months ago

I think D) Call recording is not part of the Incident logging process.

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