Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

SDI SD0-101 Exam - Topic 2 Question 32 Discussion

The Problem manager in your organisation has told you that one of his teams key tasks isProactive Problem Management. What did he mean by this?
D) They analyse Incident records to identify historical and current trends
A) They talk to users about any inconveniences experienced when using their computers
B) They talk to Facilities Management about forthcoming office moves
C) They undertake satisfaction surveys

SDI SD0-101 Exam - Topic 2 Question 32 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 32
Topic #: 2
[All SD0-101 Questions]

The Problem manager in your organisation has told you that one of his teams key tasks is

Proactive Problem Management. What did he mean by this?

Show Suggested Answer Hide Answer
Suggested Answer: D

by Sabra at May 03, 2022, 05:17 PM

Limited Time Offer

25%

Off

Get Premium SD0-101 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Antione
10 months ago
Nah, D is definitely the right choice. It's all about prevention!
upvoted 0 times
...
Keshia
10 months ago
I think they should also talk to users, like in A.
upvoted 0 times
...
Tiera
11 months ago
Wait, are they really just analyzing records? Sounds boring!
upvoted 0 times
...
Ashley
11 months ago
Totally agree, option D makes the most sense!
upvoted 0 times
...
Kaycee
11 months ago
Proactive means looking at trends, not just fixing issues.
upvoted 0 times
...
Holley
11 months ago
I feel like proactive management could involve surveys, but I can't recall if that's the main focus. It seems more about analyzing past incidents.
upvoted 0 times
...
Lamonica
11 months ago
I practiced a question similar to this, and I think it was about using data to prevent future incidents. So, option D sounds right to me.
upvoted 0 times
...
Andra
11 months ago
I'm not entirely sure, but I remember something about talking to users to gather feedback. That might be part of it too?
upvoted 0 times
...
Reyes
11 months ago
I think proactive problem management is about identifying trends before they become bigger issues, so maybe it's related to analyzing incident records?
upvoted 0 times
...
Bev
12 months ago
This is a tricky one, but I think I can figure it out. I'll draw a quick diagram of the tables to visualize the relationships.
upvoted 0 times
...
Tyra
12 months ago
I've got this! The three actions are: create a Speech service, register a Direct Line Speech channel, and enable WebSockets for the chatbot app. Easy peasy!
upvoted 0 times
...
German
12 months ago
Hmm, I'm a little unsure about this one. I know it has something to do with VEVRAA, but I can't quite remember the specific form. I'll have to think this through carefully.
upvoted 0 times
...
Maybelle
12 months ago
Okay, let's see. The question is asking which step the president of the local union would meet with the plant manager. Based on the options, I'm guessing it's either "Escalate the complaint internally" or "Reach the highest level of internal escalation."
upvoted 0 times
...
Monroe
12 months ago
Okay, I see the sales amount is 1,200 and the VAT is 240. So the net amount is 960. Based on that, I think Option A is the right journal entry to record this transaction.
upvoted 0 times
...

Save Cancel