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The Problem manager in your organisation has told you that one of his teams key tasks is
Proactive Problem Management. What did he mean by this?
Suggested Answer: D
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14 comments · newest first
AN
Antione
12 months ago
Nah, D is definitely the right choice. It's all about prevention!
KE
Keshia
1 year ago
I think they should also talk to users, like in A.
TI
Tiera
1 year ago
Wait, are they really just analyzing records? Sounds boring!
AS
Ashley
1 year ago
Totally agree, option D makes the most sense!
KA
Kaycee
1 year ago
Proactive means looking at trends, not just fixing issues.
HO
Holley
1 year ago
I feel like proactive management could involve surveys, but I can't recall if that's the main focus. It seems more about analyzing past incidents.
LA
Lamonica
1 year ago
I practiced a question similar to this, and I think it was about using data to prevent future incidents. So, option D sounds right to me.
AN
Andra
1 year ago
I'm not entirely sure, but I remember something about talking to users to gather feedback. That might be part of it too?
RE
Reyes
1 year ago
I think proactive problem management is about identifying trends before they become bigger issues, so maybe it's related to analyzing incident records?
BE
Bev
1 year ago
This is a tricky one, but I think I can figure it out. I'll draw a quick diagram of the tables to visualize the relationships.
TY
Tyra
1 year ago
I've got this! The three actions are: create a Speech service, register a Direct Line Speech channel, and enable WebSockets for the chatbot app. Easy peasy!
GE
German
1 year ago
Hmm, I'm a little unsure about this one. I know it has something to do with VEVRAA, but I can't quite remember the specific form. I'll have to think this through carefully.
MA
Maybelle
1 year ago
Okay, let's see. The question is asking which step the president of the local union would meet with the plant manager. Based on the options, I'm guessing it's either "Escalate the complaint internally" or "Reach the highest level of internal escalation."
MO
Monroe
1 year ago
Okay, I see the sales amount is 1,200 and the VAT is 240. So the net amount is 960. Based on that, I think Option A is the right journal entry to record this transaction.