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SDI SD0-101 Exam - Topic 2 Question 15 Discussion

What is the difference between ongoing and periodic customer satisfaction surveys?
C) Ongoing surveys are carried out after Incidents whilst periodic surveys are run on a regular or annual basis
A) Ongoing surveys are carried out on every call whilst periodic surveys are run monthly
B) Ongoing surveys are carried out over an extended time whilst periodic surveys are limited to specific events
D) Ongoing surveys are carried out for general information whilst periodic surveys aim to get more specific Incident-based data

SDI SD0-101 Exam - Topic 2 Question 15 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 15
Topic #: 2
[All SD0-101 Questions]

What is the difference between ongoing and periodic customer satisfaction surveys?

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Suggested Answer: C

by Wilda at May 03, 2022, 10:58 AM

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Adell
7 months ago
Isn't it confusing how they both aim for customer feedback?
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Eliseo
7 months ago
I think D makes the most sense for specific data collection.
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Bernardo
7 months ago
Wait, I thought ongoing meant after every interaction?
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Clarinda
8 months ago
Totally agree, B is the right choice!
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Merlyn
8 months ago
Ongoing surveys are continuous, while periodic ones happen at set times.
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Cordelia
8 months ago
I feel like ongoing surveys are tied to every interaction, while periodic ones might focus on specific time frames, but I could be mixing them up.
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Denny
8 months ago
I remember practicing a question that mentioned ongoing surveys being conducted regularly, but I can't recall the exact frequency for periodic surveys.
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Lynette
8 months ago
I think ongoing surveys are more about collecting data continuously, but I'm not sure how that compares to periodic ones.
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Tammara
8 months ago
I thought ongoing surveys were for general feedback, and periodic ones were for specific events, but I need to double-check that.
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Emiko
8 months ago
Okay, let me think this through. The key here is that the Development Team has questions, so they should work with the Product Owner to get clarity on the user story.
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Rosalyn
8 months ago
I'm pretty confident this is asking about the location where Splunk Enterprise Security (ES) apps and add-ons should be copied from the staging instance to the cluster deployer instance. Based on my understanding, the correct answer is A, $SPLUNK_HOME/etc/master-apps/.
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