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SDI SD0-101 Exam - Topic 2 Question 129 Discussion

An Incident assigned to you requires a number of diagnostic procedures to be carried out over anextended period of time; when should you provide the user with a status update?
C) At appropriate intervals as agreed with the user
A) When any new information becomes available
B) Every hour, regardless of status
D) As soon as a final diagnosis has been made

SDI SD0-101 Exam - Topic 2 Question 129 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 129
Topic #: 2
[All SD0-101 Questions]

An Incident assigned to you requires a number of diagnostic procedures to be carried out over an

extended period of time; when should you provide the user with a status update?

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Suggested Answer: C

by Caprice at Jul 01, 2026, 10:21 AM

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Rosalind
5 days ago
I think C is the best choice. Keeps the user in the loop!
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Vallie
10 days ago
I feel like C balances everything out. Good communication is key!
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Stephen
15 days ago
Wait, why would you only update after a final diagnosis? That seems risky!
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Viki
20 days ago
I disagree, B is too much. Users don’t need constant updates.
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Kirby
25 days ago
A is definitely the way to go. No point in updating if nothing's changed.
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Melodie
1 month ago
I think C is the best option. Keeps the user in the loop.
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Leonora
1 month ago
I’m a bit torn between A and C. I know communication is key, but I wonder if there’s a risk of over-communicating if we update too often.
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Lorriane
1 month ago
I practiced a similar question, and I think I chose option A because it seems like a good way to keep the user engaged without overwhelming them.
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Belen
2 months ago
I feel like option C makes the most sense since it mentions agreeing with the user on intervals. That sounds like best practice.
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Emilio
2 months ago
I think I remember that keeping the user informed is important, but I'm not sure if it should be every hour or just when there's new info.
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