SDI Exam SD0-101 Topic 1 Question 79 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 79
Topic #: 1

Which of these options best describes examples of self-service technology?

AFAQs, external knowledge packs, and IVR-based systems

BTraining courses, procedures and an on-line Service Knowledge Management System

CWeb-based self-help systems, Incident data and FAQs

DForms, procedures, help systems and on-line tutorials

Show Suggested Answer

Suggested Answer: D

by Nan at Dec 27, 2023, 11:18 AM

Limited Time Offer

25%

Off

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!