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SDI Exam SD0-101 Topic 1 Question 77 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 77
Topic #: 1
[All SD0-101 Questions]

Informing or involving more senior levels of management to assist in an Escalation is a

definition of what?

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Suggested Answer: C

by Jutta at Nov 24, 2023, 11:56 PM

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Keith
2 months ago
Haha, this question is a no-brainer. Hierarchical escalation is the way to go when you need to pull the boss card. It's like playing a wild card in UNO, but for IT problems!
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Kanisha
2 months ago
Wow, this question is a piece of cake! Clearly, the answer is A. Escalating to the higher-ups is like calling in the cavalry to save the day. It's a management thing, you know?
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Veronika
6 days ago
No, it's not service level management. The answer is hierarchic escalation.
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Rashad
7 days ago
D) Service Level Management
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Whitley
8 days ago
Actually, it's not the major incident process. The correct answer is hierarchic escalation.
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Merissa
9 days ago
C) Major Incident Process
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Gerald
10 days ago
That's right! Escalating to higher management is definitely a hierarchic escalation.
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Georgiana
17 days ago
A) Hierarchic Escalation
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Hubert
2 months ago
I was leaning towards option C, the Major Incident Process, but I guess that's more for critical service disruptions. Hierarchical escalation makes sense here.
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Sheron
18 days ago
D) Service Level Management
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Nathalie
23 days ago
C) Major Incident Process
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Lavonna
28 days ago
B) Functional Escalation
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Hillary
1 months ago
A) Hierarchic Escalation
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Essie
2 months ago
I agree with Emiko. Hierarchical escalation is the way to go when you need some big guns to help resolve a problem.
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Emiko
2 months ago
Option A is the correct answer. Escalating an issue to higher levels of management is a classic example of hierarchical escalation.
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Shaunna
1 months ago
B) Functional Escalation
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Paola
2 months ago
That makes sense, escalating to higher levels of management is definitely hierarchical escalation.
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An
2 months ago
A) Hierarchic Escalation
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Cathern
3 months ago
I'm not sure, but I think it could also be C) Major Incident Process because it involves a major issue.
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Lucy
3 months ago
I agree with Chau, involving senior management sounds like Functional Escalation.
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Chau
3 months ago
I think it's B) Functional Escalation.
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