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SDI SD0-101 Exam - Topic 1 Question 63 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 63
Topic #: 1

[All SD0-101 Questions]

What is a key advantage for both you and a user when you resolve his/her Incident using remote

support?

AThe user doesnt need to get involved in the resolution

BThe users lack of technical skill is less obvious

CThe SDA can showcase his/her technical abilities

DThe SDA can provide real-time training to the user

Show Suggested Answer

Suggested Answer: D

by Ashlyn at Dec 29, 2022, 01:41 AM

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Amber

7 months ago

But showcasing skills is also important, isn't it?

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Chandra

7 months ago

I like option D, real-time training is super helpful!

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Taryn

7 months ago

Really? I think some users might prefer to learn how to fix it themselves.

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German

8 months ago

Totally agree, it's way easier for everyone!

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Ling

8 months ago

The user doesn't need to get involved in the resolution.

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Amie

8 months ago

Providing real-time training sounds beneficial, but I wonder if that’s really a key advantage in this context.

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Denna

8 months ago

I practiced a question like this, and I think showcasing technical abilities could be a point, but it might not be the main advantage.

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Sharen

8 months ago

I’m not entirely sure, but I remember something about how remote support can help users feel less embarrassed about their tech skills.

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Yuriko

8 months ago

I think one advantage is that the user doesn’t have to get involved in the resolution process, which can save time.

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Lazaro

8 months ago

Okay, let me see here. The Data element contains a space-separated list of integers, so I'll need to figure out the best way to model that in the schema.

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Kris

8 months ago

I'm a little confused by the terminology in this question. I'll need to review my notes on SAP S/4HANA Service objects and uniqueness requirements to answer this confidently.

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Sonia

8 months ago

I'm a bit confused about the inline JavaScript part. Isn't that generally considered a bad practice?

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