Discuss SDI SD0-101 Exam Topic 1 Question 48

Which of these options is the best definition of an Incident?

AAn issue that has been diagnosed and for which a resolution or workaround is known

BThe underlying cause of one or more issues, the exact nature of which may not yet have been
diagnosed

CAny unplanned interruption to, or a reduction in the quality of, an IT Service

DAn issue requiring the support and input of IT support

Suggested Answer: C

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13 comments · newest first

Vincenza 12 months ago

I never thought of it that way! Is C really the right answer?

Blossom 1 year ago

A sounds too specific, I agree with C.

Lacresha 1 year ago

Wait, isn't an incident just a fancy word for a problem?

Thaddeus 1 year ago

I think D makes more sense, though.

Adrianna 1 year ago

C is definitely the best choice!

Weldon 1 year ago

I’m confused because option D mentions IT support, but I feel like that’s more about how to handle an incident rather than defining it.

Tu 1 year ago

I practiced a question similar to this, and I think an incident is more about the interruption itself, which makes me lean towards C again.

Myong 1 year ago

I'm not entirely sure, but I feel like option A sounds too specific since it mentions a known resolution.

Ryan 1 year ago

I think I remember that an incident is related to unplanned interruptions, so maybe option C is the right choice?

Cordie 1 year ago

Hmm, I'm a bit unsure about this one. I know ICMP is for error and control messages, but I'm not sure if that counts as "management" traffic. Maybe I should review my notes on the different types of network traffic.

Hui 1 year ago

Hmm, let me think this through. The order point is the level of inventory that triggers a new order, right? So we need to account for the demand during the lead time, which is 120 * 2 = 240 units, plus the safety stock of 60 units. I'm pretty sure the answer is 300 units.

Tula 1 year ago

Hmm, I'm a bit confused by the wording of these options. I'll need to review my notes on the SQL transformation to make sure I understand the key differences.

Taryn 1 year ago

I think the OSS API/SDK is definitely supported for creating buckets, right? Not sure about the others though.

SDI SD0-101 Exam - Topic 1 Question 48 Discussion