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SDI SD0-101 Exam - Topic 1 Question 48 Discussion

Which of these options is the best definition of an Incident?
C) Any unplanned interruption to, or a reduction in the quality of, an IT Service
A) An issue that has been diagnosed and for which a resolution or workaround is known
B) The underlying cause of one or more issues, the exact nature of which may not yet have been diagnosed
D) An issue requiring the support and input of IT support

SDI SD0-101 Exam - Topic 1 Question 48 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 48
Topic #: 1
[All SD0-101 Questions]

Which of these options is the best definition of an Incident?

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Suggested Answer: C

by Shawna at May 03, 2022, 10:32 AM

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Vincenza
10 months ago
I never thought of it that way! Is C really the right answer?
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Blossom
10 months ago
A sounds too specific, I agree with C.
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Lacresha
11 months ago
Wait, isn't an incident just a fancy word for a problem?
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Thaddeus
11 months ago
I think D makes more sense, though.
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Adrianna
11 months ago
C is definitely the best choice!
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Weldon
11 months ago
I’m confused because option D mentions IT support, but I feel like that’s more about how to handle an incident rather than defining it.
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Tu
11 months ago
I practiced a question similar to this, and I think an incident is more about the interruption itself, which makes me lean towards C again.
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Myong
11 months ago
I'm not entirely sure, but I feel like option A sounds too specific since it mentions a known resolution.
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Ryan
11 months ago
I think I remember that an incident is related to unplanned interruptions, so maybe option C is the right choice?
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Cordie
11 months ago
Hmm, I'm a bit unsure about this one. I know ICMP is for error and control messages, but I'm not sure if that counts as "management" traffic. Maybe I should review my notes on the different types of network traffic.
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Hui
12 months ago
Hmm, let me think this through. The order point is the level of inventory that triggers a new order, right? So we need to account for the demand during the lead time, which is 120 * 2 = 240 units, plus the safety stock of 60 units. I'm pretty sure the answer is 300 units.
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Tula
12 months ago
Hmm, I'm a bit confused by the wording of these options. I'll need to review my notes on the SQL transformation to make sure I understand the key differences.
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Taryn
12 months ago
I think the OSS API/SDK is definitely supported for creating buckets, right? Not sure about the others though.
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