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SDI SD0-101 Exam - Topic 1 Question 17 Discussion

Which option is a common form of call monitoring in a Service Desk?
D) Remote service observation
A) Remote service continuity observation
B) Remote call management observation
C) Remote delivery observation

SDI SD0-101 Exam - Topic 1 Question 17 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 17
Topic #: 1
[All SD0-101 Questions]

Which option is a common form of call monitoring in a Service Desk?

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Suggested Answer: D

by Kati at May 05, 2022, 06:07 AM

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Alberto
9 months ago
D sounds too vague for me, not sure about that one.
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Minna
9 months ago
I've seen C used a lot too, but B seems more popular.
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Janna
9 months ago
Wait, is that really the most common? I thought it was A.
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Paris
9 months ago
Totally agree, that's the standard!
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Jacinta
9 months ago
I think it's B, remote call management observation.
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Frederic
10 months ago
I recall a question similar to this in our mock exams, and I think the answer was related to service continuity, but I can't pinpoint which option it was.
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Jaime
10 months ago
I’m a bit confused; I thought "Remote service observation" was the right term, but now I’m second-guessing myself.
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Latonia
10 months ago
I feel like "Remote call management observation" sounds familiar, like something we practiced in the last session.
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Andra
10 months ago
I think I remember something about call monitoring, but I'm not sure if it's specifically about service continuity or something else.
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Winfred
10 months ago
Okay, I've got this. The key is understanding how OSPFv3 works on Huawei routers. I'm pretty confident I can get this right.
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Maira
10 months ago
This seems like a straightforward question about defining architecture principles. I think the key is to make sure the principles align with the business goals and strategies, so option B or D would be the best approach.
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