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SDI SD0-101 Exam - Topic 1 Question 11 Discussion

Your have recently been allowed to use Instant Messaging as another form of support for youruser-base. What is the key disadvantage of this method of support?
B) It does not track activity
A) It can become too informal
C) It requires a spellchecker
D) It automatically creates emoticons

SDI SD0-101 Exam - Topic 1 Question 11 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 11
Topic #: 1
[All SD0-101 Questions]

Your have recently been allowed to use Instant Messaging as another form of support for your

user-base. What is the key disadvantage of this method of support?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Lai at May 10, 2022, 01:39 AM

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Gennie
8 months ago
Who cares about emoticons? They're fun!
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Lynsey
8 months ago
I think spellcheck is overrated, honestly.
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Evelynn
8 months ago
Wait, does it really not track activity?
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Latrice
8 months ago
Totally agree, professionalism matters!
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Leatha
8 months ago
It can get way too informal.
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Myra
9 months ago
I don't recall anything about spellcheckers being a major issue in our discussions. I think options A and B seem more relevant to the disadvantages of instant messaging.
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Lizette
9 months ago
I practiced a similar question where we talked about the limitations of informal communication. I think option A makes sense, but I’m not completely confident.
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Kimi
9 months ago
I'm not entirely sure, but I feel like tracking activity is important for support metrics. Maybe option B is the right answer?
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Diane
9 months ago
I remember discussing how instant messaging can lead to a more casual tone, which might not be appropriate for all support situations. So, I think option A could be a key disadvantage.
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Cristina
9 months ago
Hmm, I'm a bit unsure about this one. I know virtualization is involved, but I can't quite remember the specific term for running multiple OSes on a single host. I'll have to think this through carefully.
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Ora
9 months ago
Ugh, I hate these types of questions where they try to trick you. I'm going to read through the options again and see if I can spot the right answer, but these partnership questions are not my strong suit.
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