Scrum Exam PSM-II Topic 1 Question 45 Discussion

Actual exam question for Scrum's PSM-II exam

Question #: 45
Topic #: 1

A few members of the Scrum Team discuss work that is not being done. Some say it is part of the Definition of Done, others say it is not. After an hour of angry discussion, someone starts making personal insults and anger levels rise. What is the best action for the Scrum Master to take?

(choose the best answer)

ADefuse the conflict. Take the Definition of Done and tell the other members of the Scrum Team how to interpret it, so they can autonomously decide whether the debated work is or is not part of it

BConduct a session to help the Scrum Team resolve the conflict and create a uniform Definition of Done. Remind the other members of the Scrum Team that conflicting ideas are natural, but making it personal does not help.

CEnd the discussion. Make the call whether the work is or is not part of the Definition of Done. Identify who is involved in the conflict and decide on their further presence on the Scrum Team.

DTake the people involved aside. Ask them to resolve the situation outside of the Scrum Team, if required through their managers. The goal is to maintain stability in the team.

Show Suggested Answer

Suggested Answer: A

Sprints promote iterative and incremental development.

by Frederica at Mar 01, 2023, 07:25 AM

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11 days ago

I think the best action is to defuse the conflict and clarify the Definition of Done.

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