Discuss Scaled Agile SAFe-APM Exam Topic 6 Question 9

Which research game is primarily used to better understand Customer needs?

ABuy a Feature

BPrune the Product Tree

CSpider Web

DShow and Tell

Suggested Answer: A

Buy a Feature is a research game that involves presenting customers with a list of possible features for a product or service, and giving them a limited budget to spend on their preferred ones. This game helps to understand customer needs, priorities, trade-offs, and willingness to pay. It also encourages collaboration and discussion among customers, and generates feedback and insights for the product team.

Buy a Feature: This article from the Scaled Agile Framework explains the purpose, process, and benefits of the Buy a Feature game, and provides an example of how it can be used in a SAFe context.

Buy a Feature: The Game that Teaches Prioritization: This article from Innovation Games describes the rules, variations, and outcomes of the Buy a Feature game, and provides tips and resources for facilitating it.

Customer Needs Analysis: Definition & Research Methods: This article from Qualtrics XM provides an overview of customer needs analysis, and discusses various research methods, including Buy a Feature, to identify and understand customer needs.

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16 comments · newest first

Luis 11 months ago

Show and Tell has its uses, but not for customer needs specifically.

Trinidad 11 months ago

Wait, is Spider Web really a thing? Sounds weird!

Audrie 11 months ago

I always thought Prune the Product Tree was more about prioritization.

Shawna 11 months ago

Totally agree, that's the one!

Na 12 months ago

I think it's definitely A, Buy a Feature.

Vashti 12 months ago

I feel like "Spider Web" might be the right answer, but I could be mixing it up with another research method we discussed.

Barney 12 months ago

"Show and Tell" sounds familiar, but I can't recall if it's specifically about customer needs or just presenting ideas.

Carylon 1 year ago

I remember practicing with "Prune the Product Tree" in a similar question, but I don't think it directly relates to understanding customer needs.

Lindy 1 year ago

I think "Buy a Feature" is the one that focuses on customer needs, but I'm not entirely sure.

Carole 1 year ago

I'm a bit confused on this one. I know there are different research games, but I'm not sure which one is best for understanding customer needs. I'll have to review my notes and see if I can figure this out.

Myong 1 year ago

Okay, let me see. I think the key here is to focus on the purpose of the research game, which is to understand customer needs. Based on that, I'm going to go with Buy a Feature as my answer.

Agustin 1 year ago

Hmm, I'm a little unsure about this one. I know there are a few different research games, but I can't remember which one is specifically for understanding customer needs. I'll have to think this through carefully.

Arlie 1 year ago

This one seems pretty straightforward. I'm pretty sure the answer is Buy a Feature, since that's the research game that's focused on understanding customer needs.

Jeanice 1 year ago

Hmm, not sure about this one. The image shows different version numbers, but I'm not sure how to determine which one would execute on the specific date and time. I'll have to think this through step-by-step.

Quentin 1 year ago

I'm a little confused by the wording of the options. What's the difference between limiting and reserving resources? I want to make sure I pick the right approach for this scenario.

Cheryll 1 year ago

Okay, let's see. The Trusted Subsystem pattern is used to encapsulate sensitive resources, so I'm guessing it could be used for a database, a legacy system, or a file with predefined access control permissions. I'll have to weigh the options carefully.

Scaled Agile SAFe-APM Exam - Topic 6 Question 9 Discussion