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SAP C_C4H520_02 Exam

Status: RETIRED
Certification Provider: SAP
Exam Name: SAP Certified Application Associate - SAP Field Service Management 2005
Duration: 180 Minutes
Number of questions in our database: 80
Exam Version: 02-11-2023
C_C4H520_02 Exam Official Topics:
  • Topic 1: Explain the entire end to end execution steps starting from consumer self-service/ Mobile SAP Field Service Management application
  • Topic 2: Describe how SAP Fiend Service Management fits into SAP Service Cloud/ Explain the features of mobile Field Service Management application
  • Topic 3: Know the advantages of using business rules/ Explain the features of Smartforms module and locate /create templates
  • Topic 4: Know the basic features of administartion modules and where to access company settings/ Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes
  • Topic 5: Outline the features of Workforce Managment and know how to create and assign a service call/ Execute and close a service call
  • Topic 6: Explain all the components of Master Data Managment/ Master Data Management/ Business rules and permission settings
  • Topic 7: Administration: Permissions and Configurations/ Smartforms/ Workforce management/ Analytics and Reports
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Free SAP C_C4H520_02 Exam Actual Questions

The questions for C_C4H520_02 were last updated On 02-11-2023

Question #1

Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.

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Correct Answer: A, B, C

Question #2

How would a field service technician update the service assignment status?

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Correct Answer: B

Question #3

Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.

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Correct Answer: A, B, C

Question #4

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

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Correct Answer: A

Question #5

You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

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Correct Answer: A, C, E


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