You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?
Note: There are 2 correct answers to this question.
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.
Which data is replicated unidirectionally from SAP Service Cloud to SAP CRM?
Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.
Which objects and settings can be used to determine a service ticket processing team? Note: There are 2 correct answers to this question.
Tarra
19 hours agoArmando
14 days agoDulce
22 days agoKerrie
1 months agoArlette
1 months agoNohemi
2 months agoFrance
2 months agoLeota
2 months agoJannette
3 months agoLynda
3 months agoElin
3 months agoLettie
4 months agoWilda
4 months agoArthur
4 months agoBeckie
4 months agoLoreen
4 months agoCheryl
5 months agoJulieta
5 months agoAshley
5 months agoKing
5 months agoTimothy
5 months agoWynell
6 months agoFlo
6 months agoElouise
6 months agoTrevor
6 months agoLeigha
6 months agoAlishia
7 months agoJoanna
7 months agoDenny
7 months agoLisandra
7 months agoJeffrey
7 months agoNada
8 months agoStephaine
8 months agoOnita
8 months ago