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SAP C_TS414_2023 Exam - Topic 4 Question 48 Discussion

Posted by Myra on Oct 15, 2026 at 02:06 AM

Which partner function is mandatory when creating a quality notification for the Customer Complaint notification origin?

Suggested Answer: B

For a quality notification with origin 'Customer Complaint' (e.g., type Q1, transaction QM01):

Sold-to Party (B): The sold-to party (customer) is mandatory because it identifies who raised the complaint, a key field in the notification header linked to SD data (SPRO > QM > Quality Notifications > Notification Creation > Define Notification Types). Without this, the notification cannot be saved.

Interested Party (A): Optional, used for additional stakeholders.

Contact Person (C): Optional, specifies a customer contact but isn't required.

Author (D): The creator (system user) is auto-filled, not a mandatory partner function.

Thus, 'Sold-to party' is the correct answer.


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