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SAP Exam C_S4CFI_2402 Topic 7 Question 14 Discussion

Actual exam question for SAP's C_S4CFI_2402 exam
Question #: 14
Topic #: 7
[All C_S4CFI_2402 Questions]

On what level can you restrict postings using the posting period variant? Note: There are 2 correct answers to this question

Show Suggested Answer Hide Answer
Suggested Answer: A

If an incoming payment has been posted and matched to the incorrect customer account in SAP S/4HANA Cloud Public Edition, the appropriate action to correct the mistake is to reset the clearing and reverse the document. This process removes the clearing status of the payment, allowing the payment document to be reversed and corrected. This ensures that the payment is accurately reflected in the correct customer account and maintains the integrity of the financial records.

References:

SAP S/4HANA Cloud Accounts Receivable documentation

SAP Financial Accounting user guides on handling payment errors


Contribute your Thoughts:

Devora
1 years ago
I wonder if the exam writer has ever actually had to deal with this kind of mistake in real life. Probably not, or they'd know that the only real option is a credit memo.
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Jose
1 years ago
Contact the customer through correspondence? What is this, the Middle Ages? Just issue a credit memo and be done with it.
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Abel
1 years ago
I think contacting the customer through correspondence (D) would be the best option to avoid any confusion.
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Ammie
1 years ago
I'm with Bulah on this one. A credit memo is the way to go. It's the cleanest solution and keeps the customer happy.
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Laurel
11 months ago
D) Contact the customer through correspondence.
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Laurel
11 months ago
B) Issue a credit memo to the customer.
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Laurel
12 months ago
A) Reset the clearing and reverse the document
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Ty
1 years ago
I agree, issuing a credit memo is the best solution in this situation.
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Laurel
1 years ago
B) Issue a credit memo to the customer.
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Luis
1 years ago
A) Reset the clearing and reverse the document
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Roslyn
1 years ago
I would go with C) Change the customer on the payment document. It seems like a simpler solution.
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James
1 years ago
Oh, I definitely wouldn't want to change the customer on the payment document. That just sounds like it could create more problems down the line.
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Aleshia
1 years ago
A) Reset the clearing and reverse the document
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Shantay
1 years ago
C) Change the customer on the payment document.
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Genevive
1 years ago
I agree with Paulina. It makes sense to undo the incorrect posting.
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Paulina
1 years ago
I think the correct answer is A) Reset the clearing and reverse the document.
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Reyes
1 years ago
Hmm, I'm not sure about that. Resetting the clearing and reversing the document sounds like it could be the safest approach to me.
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Shawn
1 years ago
That's a good idea. It's important to correct the mistake as soon as possible.
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Shawn
1 years ago
Reset the clearing and reverse the document.
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Bulah
1 years ago
I think option B is the way to go - issuing a credit memo seems like the most straightforward way to correct the mistake.
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Naomi
1 years ago
Contacting the customer through correspondence could also be a good way to resolve the issue.
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Catrice
1 years ago
I think resetting the clearing and reversing the document might be a better option to fix the error.
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Thora
1 years ago
I agree, issuing a credit memo would definitely help correct the mistake.
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