You post and match an incoming payment to the incorrect customer account. How can you correct the mistake?
If an incoming payment has been posted and matched to the incorrect customer account in SAP S/4HANA Cloud Public Edition, the appropriate action to correct the mistake is to reset the clearing and reverse the document. This process removes the clearing status of the payment, allowing the payment document to be reversed and corrected. This ensures that the payment is accurately reflected in the correct customer account and maintains the integrity of the financial records.
References:
SAP S/4HANA Cloud Accounts Receivable documentation
SAP Financial Accounting user guides on handling payment errors
What is the relation between the line items displayed for a journal entry in the entry view and the general ledger view?
In SAP S/4HANA Cloud Public Edition, the relationship between the line items displayed for a journal entry in the entry view and the general ledger view is such that the general ledger view can have as many or more line items than the entry view. The entry view shows the transaction as it was entered, typically displaying the debits and credits to and from subledger accounts like customer or supplier accounts. The general ledger view, on the other hand, aggregates these into postings to the corresponding general ledger accounts and may include additional line items such as tax line items, allocation line items, or other adjustments that are not visible in the entry view.
References:
SAP S/4HANA Cloud General Ledger documentation
Best practices for journal entry and ledger reporting in SAP
You post and match an incoming payment to the incorrect customer account. How can you correct the mistake?
Which layer of SAP S/4HANA provides a universal language to read and process data across different applications?
Which master record object controls the use of an business partner in accounts payable?
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