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SAP Exam C_S4CFI_2402 Topic 6 Question 16 Discussion

Actual exam question for SAP's C_S4CFI_2402 exam
Question #: 16
Topic #: 6
[All C_S4CFI_2402 Questions]

What does the journal entry type in general journal document posting control? Note: There are 2 correct answers to this question

Show Suggested Answer Hide Answer
Suggested Answer: A

If an incoming payment has been posted and matched to the incorrect customer account in SAP S/4HANA Cloud Public Edition, the appropriate action to correct the mistake is to reset the clearing and reverse the document. This process removes the clearing status of the payment, allowing the payment document to be reversed and corrected. This ensures that the payment is accurately reflected in the correct customer account and maintains the integrity of the financial records.

References:

SAP S/4HANA Cloud Accounts Receivable documentation

SAP Financial Accounting user guides on handling payment errors


Contribute your Thoughts:

Tijuana
1 years ago
Hmm, this one's a tougher call. I think I'd go with A, but I'd make sure to double-check everything before hitting that reset button. Don't want any accidental time travel, you know?
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Jaclyn
1 years ago
D) Contact the customer through correspondence? Really? That seems like the long way around. I'd just go with option C and change the customer directly.
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Mabelle
1 years ago
B) Issue a credit memo to the customer? Sounds like a lot of extra work to me. Why not just fix it on the original payment?
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Cary
12 months ago
Contact the customer through correspondence.
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Cary
12 months ago
Reset the clearing and reverse the document
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Crista
1 years ago
I think contacting the customer through correspondence (D) would be the best option to avoid any confusion.
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Germaine
1 years ago
I would go with C) Change the customer on the payment document, as it seems like a simpler solution.
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Jody
1 years ago
I agree with Serita, because reversing the document would undo the incorrect match.
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Estrella
1 years ago
A) Reset the clearing and reverse the document - definitely the way to go here. Gotta love that 'undo' button!
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Luisa
1 years ago
D) Contact the customer through correspondence.
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Linwood
1 years ago
C) Change the customer on the payment document.
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Golda
1 years ago
B) Issue a credit memo to the customer.
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Oliva
1 years ago
A) Reset the clearing and reverse the document
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Serita
1 years ago
I think the correct answer is A) Reset the clearing and reverse the document.
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