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SAP Exam C_C4H56I_34 Topic 4 Question 38 Discussion

Actual exam question for SAP's C_C4H56I_34 exam
Question #: 38
Topic #: 4
[All C_C4H56I_34 Questions]

Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

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Suggested Answer: A, D

In SAP Service Cloud Version 2, there are three types of account to choose from: business or company customer (referred to as Account), individual customer, and contact. Contacts are associated with accounts and can have different roles, such as decision maker, influencer, or end user. Individual customers are accounts that represent a single person, such as a consumer or a sole proprietor. Channel partners are not a separate account type, but a role that can be assigned to an account. Groups are not an account type, but a way to organize accounts into categories, such as industry, region, or segment.Reference=Creating Customer Account Master Data,SAP Service Cloud Version 2 Feature Scope Description


by Bettye at Jul 13, 2025, 03:00 PM

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Mira
2 days ago
I'm not sure about C, Groups. I think it's not a valid account type in SAP Service Cloud Version 2.
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Anabel
6 days ago
I agree with Nathan, Contacts and Individual customers make sense.
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Nathan
7 days ago
I think A and D are the correct answers.
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