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  • C_C4H56I_34: SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2

SAP C_C4H56I_34 Exam Questions

Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2
Exam Code: C_C4H56I_34
Related Certification(s):
  • SAP Certified Associate Certifications
  • SAP Implementation Consultant - SAP Service Cloud Version 2 Certifications
Certification Provider: SAP
Actual Exam Duration: 180 Minutes
Number of C_C4H56I_34 practice questions in our database: 80 (updated: Jul. 16, 2024)
Expected C_C4H56I_34 Exam Topics, as suggested by SAP :
  • Topic 1: Configuration SLA, Categories and Case Routing/ Set up master data regarding Account, Contact, Product, Organization and employees
  • Topic 2: Configuration Document Types, Party Role, Status Schema and Business Flows/ Set up the service objects Registered Products, Installed Base and Warranty
  • Topic 3: Manage the creation of User and business roles including authorization/ Configuration the Agent Desktop for CTI and Interaction Center Processes
  • Topic 4: Enable the system through Activation of Services/ Manage the Personalization, Extension fields, Validations and Determinations
Disscuss SAP C_C4H56I_34 Topics, Questions or Ask Anything Related
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Hermila

22 days ago
Wow, aced the SAP Service Cloud V2 exam! Pass4Success's questions were incredibly similar to the real thing. So grateful!
upvoted 0 times
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Layla

27 days ago
I passed the SAP Certified Application Associate - SAP Service Cloud Version 2 exam with the help of Pass4Success practice questions. The exam covered topics such as Configuration SLA, Categories and Case Routing. One question that I remember was related to setting up master data regarding Account and Contact, which required understanding the relationship between the two entities.
upvoted 0 times
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Theron

1 months ago
Just passed the SAP Service Cloud V2 exam! Thanks Pass4Success for the spot-on practice questions. Saved me weeks of prep time!
upvoted 0 times
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Gracia

1 months ago
Knowledge Management was a significant part of the exam. You might encounter questions about creating and managing knowledge articles. Focus on understanding the knowledge base structure and search functionality. Pass4Success provided great practice materials that helped me pass the exam efficiently.
upvoted 0 times
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Delsie

2 months ago
SAP Service Cloud V2 certified! Pass4Success's practice exams were a game-changer. Prepared me perfectly in no time!
upvoted 0 times
...

Ernest

2 months ago
Pass4Success nailed it! Their exam materials were crucial for my SAP Service Cloud V2 certification. Passed with flying colors!
upvoted 0 times
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Free SAP C_C4H56I_34 Exam Actual Questions

Note: Premium Questions for C_C4H56I_34 were last updated On Jul. 16, 2024 (see below)

Question #1

You have determined that one of your products has a known fault. You want to ensure that all cases

with that product are automatically assigned to the escalation team. Which feature in SAP Service

Cloud Version 2 would you use to do this?

Reveal Solution Hide Solution
Correct Answer: B

Question #2

Which categories can you use when creating a service catalog in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

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Correct Answer: A, D

Question #3

You have determined that one of your products has a known fault. You want to ensure that all cases

with that product are automatically assigned to the escalation team. Which feature in SAP Service

Cloud Version 2 would you use to do this?

Reveal Solution Hide Solution
Correct Answer: B

Question #4

Which elements are used to calculate the due dates defined in Service Level Agreements? Note:There are 2 correct answers to this question.

Reveal Solution Hide Solution
Correct Answer: B, D

Question #5

You have configured the Service Level Agreements and their determination rules, but they are not

derived in the case. Which of the following could be a reason for this? Note: There are 2 correct

answers to this question.

Reveal Solution Hide Solution
Correct Answer: A, B

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