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SAP C_C4H56I_34 Exam
Exam Name: SAP Certified Application Associate - SAP Service Cloud Version 2
Exam Code:
C_C4H56I_34
Related Certification(s):
- SAP Certified Application Associate Certifications
- SAP Service Cloud Version 2 Certifications
Certification Provider: SAP
Actual Exam Duration: 180 Minutes
Number of C_C4H56I_34 practice questions in our database:
80 (updated: May. 10, 2024)
Expected C_C4H56I_34 Exam Topics, as suggested by SAP :
- Topic 1: Configuration SLA, Categories and Case Routing/ Set up master data regarding Account, Contact, Product, Organization and employees
- Topic 2: Configuration Document Types, Party Role, Status Schema and Business Flows/ Set up the service objects Registered Products, Installed Base and Warranty
- Topic 3: Manage the creation of User and business roles including authorization/ Configuration the Agent Desktop for CTI and Interaction Center Processes
- Topic 4: Enable the system through Activation of Services/ Manage the Personalization, Extension fields, Validations and Determinations
Disscuss SAP C_C4H56I_34 Topics, Questions or Ask Anything Related
Free SAP C_C4H56I_34 Exam Actual Questions
Note: Premium Questions for C_C4H56I_34 were last updated On May. 10, 2024 (see below)
Question #1
Which elements can be used to determine the reaction time in Service Level Agreements? Note:
There are 2 correct answers to this question.
Correct Answer:
A, C
Question #2
What can the categories in the service catalogue be used for? Note: There are 3 correct answers to this question.
Correct Answer:
A, C, E
Question #3
Which objects can you assign to an installed base? Note: There are 2 correct answers to this question.
Correct Answer:
B, D
Question #4
Which categories can you use when creating a service catalog in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
Correct Answer:
A, D
Question #5
Which configuration can you use to trigger a warning message based on custom logic?
Correct Answer:
C
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