SAP Exam C_C4H56I_34 Topic 2 Question 6 Discussion

Actual exam question for SAP's C_C4H56I_34 exam

Question #: 6
Topic #: 2

What options are available to automatically assign an employee or team to a case? Note: There are 2 correct answers to this question.

ADefine case types and assign responsible teams and employees.

BSet up rule(s) for case routing to employees.

CSet up rule(s) for case routing to teams.

DSet up rules with BRF+.

Show Suggested Answer

Suggested Answer: B, C

by Tarra at Mar 08, 2024, 09:58 PM

Limited Time Offer

25%

Off

Get Premium C_C4H56I_34 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Crissy

10 months ago

I'm just imagining someone trying to use BRF+ for this... 'Excuse me, sir, do you have a moment to talk about our Lord and Savior, the Business Rules Framework?'

upvoted 0 times

Nakita

10 months ago

B) Set up rule(s) for case routing to employees.

upvoted 0 times

...

Nakita

10 months ago

A) Define case types and assign responsible teams and employees.

upvoted 0 times

...

Leslie

11 months ago

That's a good point, Leonor. Option B can be another valid choice for assigning employees to cases automatically.

upvoted 0 times

...

Leonor

11 months ago

I believe option B is also correct, setting up rules for case routing to employees can streamline the process.

upvoted 0 times

...

Roxane

11 months ago

I agree with Leslie, option A seems like the right choice for automatically assigning employees to cases.

upvoted 0 times

...

Gussie

11 months ago

I can't believe anyone would even consider D. That's like using a sledgehammer to crack a nut. A, B, and C are the clear winners here.

upvoted 0 times

Rolf

10 months ago

C) Set up rule(s) for case routing to teams.

upvoted 0 times

...

Latia

10 months ago

B) Set up rule(s) for case routing to employees.

upvoted 0 times

...

Louisa

10 months ago

A) Define case types and assign responsible teams and employees.

upvoted 0 times

...

Leslie

11 months ago

I think option A is correct because we can define case types and assign employees or teams accordingly.

upvoted 0 times

...

Delmy

11 months ago

This is a no-brainer! A and C are the way to go. Gotta love those automated case assignment rules.

upvoted 0 times

...

Laquanda

11 months ago

Hmm, I'm not sure about D. Isn't BRF+ a bit heavy-handed for case routing? I'd stick with A, B, and C.

upvoted 0 times

Virgina

10 months ago

Definitely, setting up rules for case routing to employees and teams is the way to go.

upvoted 0 times

...

Helaine

10 months ago

Yeah, I think A, B, and C are more straightforward options.

upvoted 0 times

...

Blondell

11 months ago

Yeah, I think A, B, and C are the more straightforward options.

upvoted 0 times

...

Hector

11 months ago

Definitely, A, B, and C are more straightforward options for assigning employees or teams to cases.

upvoted 0 times

...

Hector

11 months ago

I agree, BRF+ might be too complex for case routing.

upvoted 0 times

...

Arthur

11 months ago

I agree, BRF+ might be too complex for case routing.

upvoted 0 times

...

Graciela

11 months ago

I agree, D does seem a bit complex for case routing.

upvoted 0 times

...

Sommer

11 months ago

In my opinion, D might be relevant if we are using BRF+ for complex routing scenarios. It could be one of the correct answers.

upvoted 0 times

...

Lavonda

12 months ago

I agree with Valentin. B and C seem like the logical choices here. BRF+ is overkill for something this straightforward.

upvoted 0 times

Venita

11 months ago

I agree, setting up rules for case routing to employees and teams makes sense.

upvoted 0 times

...

Noelia

12 months ago

I'm not sure about D, setting up rules with BRF+. Can anyone explain that?

upvoted 0 times

...

Edda

12 months ago

I believe C could also be a correct option, setting up rules for routing to teams.

upvoted 0 times

...

Valentin

12 months ago

A and C are definitely the correct answers. Automatically assigning cases to teams and employees is a must-have feature for any case management system.

upvoted 0 times

...

Yolando

1 years ago

I agree with Dong, defining case types and setting up rules for routing to employees makes sense.

upvoted 0 times

...

Dong

1 years ago

I think A and B are the correct answers.

upvoted 0 times

...