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SAP Exam C_C4H56I_34 Topic 2 Question 11 Discussion

Actual exam question for SAP's C_C4H56I_34 exam
Question #: 11
Topic #: 2
[All C_C4H56I_34 Questions]

Which elements can be used to determine the reaction time in Service Level Agreements? Note:

There are 2 correct answers to this question.

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Suggested Answer: A, C

by Diane at May 13, 2024, 06:57 AM

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Tora
11 months ago
This question is so straightforward, I'm surprised they even included the 'wrong' answers. Priority and Case types, easy peasy. Although, I do enjoy a good maintenance plan from time to time, just for the sheer entertainment value.
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Lang
10 months ago
Agreed, sales contract is definitely not one of the elements.
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Luther
10 months ago
Yeah, those are the correct answers. Maintenance plan is just for entertainment.
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Tiera
11 months ago
Priority and Case types are the elements used to determine reaction time.
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Domingo
11 months ago
Ah yes, the mysterious SLA... where the magic happens. I'm voting for Priority and Case types - after all, you can't have a reaction time without those key ingredients.
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Amber
11 months ago
Maintenance plan? Really? That's about as useful as a chocolate teapot in this context. Priority and Case types, that's where it's at.
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Jesusa
10 months ago
Yeah, maintenance plan seems pretty irrelevant in this context. Priority and case types are key.
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Jesusa
10 months ago
I agree, priority and case types are definitely more relevant for determining reaction time.
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Thea
10 months ago
Sales contract is not one of the elements that determine reaction time in Service Level Agreements.
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Cecily
11 months ago
I agree, the maintenance plan doesn't seem very relevant in this context.
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Phyliss
11 months ago
Priority and case types are definitely more important factors.
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Glenn
11 months ago
Priority and Case types are definitely important factors in determining reaction time.
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Daryl
11 months ago
I'm pretty sure the correct answers are Priority and Case types. Gotta love those SLAs, they're like a secret code we all have to crack!
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Delisa
11 months ago
Yeah, SLAs can be tricky to navigate but once you understand the key elements, it all starts to make sense.
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Beckie
11 months ago
I think you're right, Priority and Case types are definitely key factors in determining reaction time in SLAs.
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