SAP Exam C_C4H56_2411 Topic 7 Question 5 Discussion

Actual exam question for SAP's C_C4H56_2411 exam

Question #: 5
Topic #: 7

[All C_C4H56_2411 Questions]

What do you need to configure to access cases in SAP Service Cloud Version 2?

AAssign the business service case to a business role.

BCreate access rights for read mode.

CAssign the employee to a case type.

DAssign access rights directly to the user.

Show Suggested Answer

Suggested Answer: A

by Darnell at Jul 09, 2025, 02:36 AM

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Casie

5 days ago

I'm going with B. Creating access rights for read mode sounds like the way to go. Gotta make sure we can actually view those cases, am I right?

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Arletta

7 days ago

Hmm, I think it's definitely D. Assigning access rights directly to the user seems like the most straightforward way to access cases in SAP Service Cloud Version 2.

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