SAP Exam C_C4H56_2411 Topic 10 Question 1 Discussion

Actual exam question for SAP's C_C4H56_2411 exam

Question #: 1
Topic #: 10

[All C_C4H56_2411 Questions]

Which actions could you perform to control the reaction times of a case?

Note: There are 3 correct answe rs to this questio n.

AAdjust the SLA.

BChange the priority.

CEscalate the case.

DAssign a territory to the case.

EAssign a different team to the case.

Show Suggested Answer

Suggested Answer: B, C, E

by Lajuana at Jul 11, 2025, 03:40 PM

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18 hours ago

I think adjusting the SLA could help control reaction times.

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3 days ago

A, B, and C are the correct answers. Changing the priority and escalating the case are key ways to control reaction times.

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