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SAP Exam C_C4H510_21 Topic 4 Question 26 Discussion

Actual exam question for SAP's C_C4H510_21 exam
Question #: 26
Topic #: 4
[All C_C4H510_21 Questions]

You have configured the Service Level Agreements (SLAs) and their determination rules, but they are not derived in the service ticket.

Which of the following could be a reason for that?

Note: There are 2 correct answers to this question.

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Suggested Answer: B, C

by Mollie at Feb 07, 2024, 09:42 PM

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Alyce
1 years ago
Yes, that's a valid point too. It could be one of the reasons why the SLAs are not derived in the service ticket.
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Ardella
1 years ago
I'm going with B and D. The system job needs to do its thing, and the project scoping has to be set up properly. Sounds like a classic case of 'make sure it's turned on'.
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Micaela
1 years ago
D) The question related to SLAs must be activated in project scoping.
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Kara
1 years ago
B) The system background job for SLA determination runs every 30 minutes and has not been executed yet.
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Joesph
1 years ago
Could it also be that a workflow rule needs to be scheduled to trigger the determination? That's another possibility.
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Alyce
1 years ago
That's a good point, Asuncion. Maybe it just hasn't run in the last 30 minutes.
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Dylan
1 years ago
Hah, I bet the answer is B and C. Typical IT stuff, gotta make sure the background process is running and the rules are activated. Ain't that always the case?
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Asuncion
1 years ago
I think another reason could be that the system background job for SLA determination has not been executed yet.
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Cory
1 years ago
This is a tricky one, but I'd say B and C are the right answers. Gotta make sure the system is actually doing its job.
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Annabelle
1 years ago
Yeah, we should check if the background job has run and if the rules have been activated.
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Elouise
1 years ago
I think you're right, B and C seem like the most likely reasons.
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Joesph
1 years ago
I agree with Alyce, that could be one of the reasons.
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Chaya
1 years ago
Definitely B and C. The background job needs to run, and the rules have to be activated. Simple as that!
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Goldie
1 years ago
Once the job runs and rules are activated, the SLAs should be derived in the service ticket.
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Ellsworth
1 years ago
Make sure to activate the determination rules as well.
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Keneth
1 years ago
Yes, the background job needs to run for the SLA determination to work.
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Alyce
1 years ago
I think the reason could be that the determination rules have been configured, but not activated.
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Sharen
1 years ago
I think the background job for SLA determination may not have been executed yet, causing the delay.
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Rolland
1 years ago
I agree with both Josphine and Glory. It makes sense that both could be causing the issue.
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Glory
1 years ago
I believe it could also be because a workflow rule needs to be scheduled to trigger the determination.
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Berry
1 years ago
I'm gonna go with B and D. The system job has to kick in, and the project scoping has to be set up correctly for SLAs to work.
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Floyd
1 years ago
Exactly, both of those factors are important for the SLAs to work correctly.
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Valentin
1 years ago
Yeah, and we also need to make sure the project scoping is configured properly.
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Nickolas
1 years ago
I think you're right. The system job needs to run for the SLAs to be derived.
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Refugia
1 years ago
Yes, those are the correct reasons. The system job and project scoping are crucial for SLA determination.
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Refugia
1 years ago
I think you're right. The system job needs to run and the project scoping must be activated.
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Matthew
1 years ago
Hmm, I think it's B and C. The background job for SLA determination has to run, and the determination rules need to be activated too.
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Velda
1 years ago
Yes, and the determination rules also need to be activated for them to be derived in the service ticket.
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Leslie
1 years ago
I agree, the background job needs to run for the SLA determination to work.
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Josphine
1 years ago
I think the reason SLAs are not being derived is because the determination rules have not been activated.
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