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SAP Exam C_C4H510_21 Topic 2 Question 37 Discussion

Actual exam question for SAP's C_C4H510_21 exam
Question #: 37
Topic #: 2
[All C_C4H510_21 Questions]

Which tool do you use to determine a service ticket processing team, based on conditions?

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Suggested Answer: A

by Lavonna at Jul 08, 2024, 05:34 PM

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Leah
9 months ago
I'm pretty sure the answer is D. But honestly, I'm just hoping I don't end up in the 'group' that has to deal with the fallout of a wrong answer.
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Catrice
7 months ago
D) Do you want to support e-mail channels for groups?
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Kristeen
8 months ago
C) Do you want to enable internal memos for tickets?
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Lavina
8 months ago
B) Do you want to enable agents to respond to tickets using an external e-mail client?
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Carmen
8 months ago
A) Do you want to support e-mail channels for corporate accounts?
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Inocencia
9 months ago
Hmm, this is a tricky one. I'll have to go with my gut and say D. Though I'm starting to wonder if the exam writer has a thing for group e-mails.
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Myra
9 months ago
D all the way! Groups need to be able to receive e-mails and have tickets automatically created. It's a no-brainer.
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Carissa
9 months ago
Option C? Really? Internal memos for tickets? That's not even close to the question. Someone must have been daydreaming during the training session.
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Jackie
8 months ago
B) Do you want to enable agents to respond to tickets using an external e-mail client?
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Kayleigh
8 months ago
A) Do you want to support e-mail channels for corporate accounts?
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Rosalind
9 months ago
I'm going with option A. Supporting e-mail channels for corporate accounts sounds like the right way to enable automatic ticket creation.
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Barb
8 months ago
That's a smart decision. It will make the ticket creation process much smoother.
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Lewis
8 months ago
I agree, supporting e-mail channels for corporate accounts seems like the best way to go.
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Remona
8 months ago
Option A sounds like a good choice. It would definitely help with automatic ticket creation.
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Ahmed
9 months ago
I'm a bit confused. Isn't option B about responding to tickets using e-mail? Shouldn't that be the answer?
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Adolph
8 months ago
D) Do you want to support e-mail channels for groups?
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Johnetta
8 months ago
Yes, option B is about responding to tickets using an external e-mail client.
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Eva
8 months ago
B) Do you want to enable agents to respond to tickets using an external e-mail client?
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Tula
9 months ago
A) Do you want to support e-mail channels for corporate accounts?
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Daisy
9 months ago
C) Do you want to enable internal memos for tickets?
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Ira
9 months ago
B) Do you want to enable agents to respond to tickets using an external e-mail client?
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Fidelia
9 months ago
A) Do you want to support e-mail channels for corporate accounts?
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Amber
10 months ago
I don't think that's the right option because it's about agents, not automatic ticket creation.
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Shaniqua
10 months ago
B) Do you want to enable agents to respond to tickets using an external e-mail client?
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Paz
10 months ago
Yes, I think that's the correct option because it mentions e-mail channels.
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Arlen
10 months ago
A) Do you want to support e-mail channels for corporate accounts?
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Vincent
10 months ago
Definitely option D. Enabling e-mail channels for groups is crucial for automatic ticket creation.
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Olive
9 months ago
Agreed, it makes handling incoming e-mails much more efficient.
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Sharan
9 months ago
It definitely streamlines the ticket creation process.
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Kayleigh
9 months ago
Enabling e-mail channels for groups is important for automation.
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Lauryn
9 months ago
Yes, option D is the correct choice.
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